Patrick Simes
Alexandria,NSW
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Bills
12.2019 - 12.2022
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Daily Data Analyst
Service Stream
05.2017 - 12.2019
- Effectively and efficiently use Excel and PowerBi to report to managers and stakeholders
- Consult with Managers and Team Leaders about occurring trends within the business
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Supervisor Bar/Floor
Showtime Events
02.2016 - 12.2019
- Supervise Floor and Bar staff
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Monitored food preparation, production and plating for quality control.
Education
Bachelor of Arts - International Studies
University of New England
Armidale, NSW12.2019
Current RSA certificate First Aid Training - HLTAID003 NSW TAFE Barista Course-SITHFAB012 - undefined
Skills
- Time management
- Customer service
- Attention to detail
- Teamwork
- Multitasking
- Staff Management
Timeline
Assistant Manager
Bills
12.2019 - 12.2022
Daily Data Analyst
Service Stream
05.2017 - 12.2019
Supervisor Bar/Floor
Showtime Events
02.2016 - 12.2019
Bachelor of Arts - International Studies
University of New England
Current RSA certificate First Aid Training - HLTAID003 NSW TAFE Barista Course-SITHFAB012 - undefined
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