Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies
Timeline
Generic

Patrizia Giangrave

Glenroy,VIC

Summary

Professional experience in Microsoft Word, Email management, and Team coordination. Possess a moderate understanding of bookkeeping principles and administrative support. Strong background in culinary arts with professional kitchen experience, bringing a high level of discipline, time management, and attention to detail to every role.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Restaurant Manager

La Porchetta Watergardens
01.2015 - 05.2019
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations, and procedures.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.

Home Care Worker

Private Care
07.2013 - 02.2014
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Developed rapport to create safe and trusting environment for care.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Scheduled and accompanied clients to medical appointments.

In Home Care

Private Care
03.2009 - 04.2011
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Passionate about learning and committed to continual improvement.

Restaurant Owner

Blu Moon Restaurant
06.2003 - 10.2008
  • Managed payroll, daily deposits, and cost controls.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Oversaw successful marketing campaigns to increase restaurant exposure and awareness.

Education

Diploma Hospitality Management - Hospitality Administration And Management

Federico II Di Svevia Imperatore
Italy
07.2002

Skills

  • Teamwork and Collaboration
  • Shift Management
  • Customer Service Best Practices
  • Safe Food Handling Practices
  • Food Service Background
  • Resource Allocation
  • Staff Scheduling
  • Grocery Shopping
  • Multitasking and Organization
  • Attentive to People
  • Verbal and Written Communication Skills
  • Healthy Eating

Certification


2002 Diploma Hospitality Management - Italy.

2011 – 2012 Advance Certificate English Language Lyceum College - Melbourne.

2013 certificate III Commercial Cookery , Academia Institute - Melbourne.

Police check

Working with children

Languages

English
Full Professional
Italian
Native or Bilingual

Hobbies

Baking italian sweets

Timeline

Restaurant Manager

La Porchetta Watergardens
01.2015 - 05.2019

Home Care Worker

Private Care
07.2013 - 02.2014

In Home Care

Private Care
03.2009 - 04.2011

Restaurant Owner

Blu Moon Restaurant
06.2003 - 10.2008

Diploma Hospitality Management - Hospitality Administration And Management

Federico II Di Svevia Imperatore

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Patrizia Giangrave