Paul Pavicevic

• Developed operational procedures to enhance member engagement and satisfaction.
• Managed staff scheduling, ensuring optimal coverage during peak hours.
• Trained and mentored staff on service standards and operational procedures.
• Developed marketing strategies to increase local awareness and customer engagement.

• Managed drivers' runs and rostering, ensuring efficient logistics and timely deliveries
• Developed new business opportunities through client visits and sourcing
• Oversaw floor planning, installations, and maintenance, ensuring high-quality service delivery
• Conducted site inspections to ensure work met standards
• Resolved customer disputes and provided excellent customer service
• Proposed and reviewed contracts, negotiated with suppliers, and sourced new opportunities
• Recruited, managed, and reviewed staff performance

Forklift duties & Forklift operations

• Coordinate and liaise with Government authorities, Customs, AQIS fire brigade etc..
• Coordinate and liaise with trucking company and port authority for all company’s cartage
• Pick up shipment from Airport / Port and consolidators
• Picking, packing and dispatching customer orders
• Organise Courier pick-up and delivery.
• Participate in all warehouse inspections including AQIS and Customs inspections.

• Monitor and manage deliveries; metro, out of metro, rural and intestate
• Ensuring all goods are customs cleared prior to dispatch (checking status’)
• Booking correct vehicle types for pickups and deliveries. E.g. 1 Tonne Tray, 14 Tonne Taut liner, Tail lifts, HIAB, Refrigerated and Dangerous Goods.
• Preparing delivery dockets
• Emails
• Invoicing
• Chief Fire Warden & First Aid Officer
• Assisting warehouse staff with loading and unloading (forklift)
• Key Responsibilities

• Boxing and Kickboxing Coaching
• Supervised daily operations, ensuring adherence to safety protocols and facility standards.
• Trained and mentored staff on customer service techniques and equipment usage.
• Implemented scheduling strategies to optimize staff coverage during peak hours.
• Monitored gym facilities for cleanliness and maintenance needs, coordinating repairs as necessary.
• Developed personalized fitness programs tailored to individual client goals and abilities.

• Developed personalized fitness programs tailored to client goals and fitness levels.
• Conducted fitness assessments to evaluate client progress and adjust training plans accordingly.
• Educated clients on proper exercise techniques and nutrition for optimal results.
• Implemented group training sessions, fostering community engagement and motivation among participants.

• Invoicing
• Organising delivery runs
• Trained new staff on safety protocols and operational procedures for efficient workflow.
• Coordinated with drivers to optimize delivery schedules, enhancing route efficiency and reducing delays.
• Cost allocation