PAULA MANSON
The Gap,QLD
Summary
Compassionate and community-focused professional with 12+ years’ experience creating safe, inclusive spaces and mentoring young people. Skilled in supporting youth facing mental health challenges, social isolation, and complex family situations. Recently completed formal training for a Youth Detention Worker role, gaining experience in trauma-informed practice, behaviour management, and restorative approaches. Dedicated to empowering neurodivergent and at-risk young people to build independence, confidence, and connection.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Youth Detention Worker Trainee
Queensland Department of Youth Justice
Brisbane, QLD
01.2025
- Completed intensive training and assessment for Youth Detention Worker role.
- Developed strong understanding of trauma-informed practice, behaviour management, and restorative approaches.
- Participated in simulated scenarios focusing on safety, communication, and de-escalation with high-risk youth.
- Worked effectively within multidisciplinary teams to promote youth wellbeing, accountability, and growth.
Café Owner
Self-Employed
The Gap, QLD
01.2012 - 01.2025
- Mentored young staff and community members, supporting confidence, resilience, and work readiness.
- Provided emotional support to youth experiencing family challenges, anxiety, and low self-esteem.
- Created a safe, inclusive community space promoting belonging and connection.
- Organised local fundraisers for bushfire relief, domestic violence awareness, and dog adoption drives.
Education
Certificate IV - Child, Youth and Family Intervention
Skills Generation
Bachelor of Arts - IT & Marketing
University of Paisley
GlasgowSkills
- Youth mentoring & informal counselling
- Conflict resolution & active listening
- Behaviour management & de-escalation
- Emotional support & advocacy
- Social and life skills coaching
- Trauma-informed & strengths-based practice
- Leadership & supervision
- Community engagement & event organisation
Certification
Blue Card (Working with Children) | National Police Check
COMMUNITY INVOLVEMENT
Organised bushfire relief and domestic violence awareness events., Hosted dog adoption drives to engage youth and support local rescue charities.
Timeline
Youth Detention Worker Trainee
Queensland Department of Youth Justice
01.2025
Café Owner
Self-Employed
01.2012 - 01.2025
Certificate IV - Child, Youth and Family Intervention
Skills Generation
Bachelor of Arts - IT & Marketing
University of Paisley