Pauline East
Parramatta,NSW
Summary
Dedicated Team Player with strong customer service and communication skills. Supported project managers and colleagues across various portfolio management areas, ensuring timely and professional fulfillment of requests. Demonstrated ability to work independently, effectively collaborating through email, Microsoft Teams, phone, and in-person interactions.
Overview
14
14
years of professional experience
Work History
Business Support Officer
NSW Land & Housing Corporation
Parramatta, NSW
08.2012 - Current
ADHC- Juvenile Justice – Community Services (DOCS) – AHO – Portfolio Management Upgrade Works
- Engaged stakeholders through effective communication and team interactions to address organizational and team issues
- Equifax requests for companies'' financial data to support Project Managers' tender process
- InfoTrack requests for AISC & Bankruptcy, Title Searches, Deposited Plans, Section 10.7 Planning Certificates for PM’s
- Requisitions to be created for new purchase orders for vendors for approval by Director
- Processing of invoices through MyWorkZone System
- Updating purchase orders with variations from PM
- Prepare new vendor creation through our MyWorkZone System
- Filled out bank guarantee forms for Project Managers, ensuring timely submission to legal area via One Trim while maintaining an updated spreadsheet
- Trim all documentation into One Trim System
- Creation of Trim folders for documents to be added in OneTrim System
- Managed PAS Audit Letters spreadsheet, tracked correspondence, and coordinated with Flagstaff for tenant postings, while finalizing documents for PAS Auditors in SST database
- DPAS – small team consists of Manager and myself, keep spreadsheet update process invoices and create Purchase Orders, trim all documents
- Created Trim Containers for the PAS Audit Team
- Create Trim Containers for DPAS
- Request from Project Manager for Legal and Financial searches
- SOPA Documentation for overdue invoices ( Security of Payment Act ) 10 days
Education
Maroubra Junction Girls High School - Left 1972
Maroubra, NSWSkills
- Purchase order management
- Invoice processing
- Vendor management
- Financial analysis
- Vendor relations
- Document handling
- Process improvement
- Project coordination
- Team collaboration
- Attention to detail
- Organizational skills
- Time management
- Microsoft Word
- Troubleshooting
- Problem solving
- Recordkeeping
- Friendly, positive attitude
- Content Manager, One System, MyWorkZone, Homes, SST Software Proficiency
- Effective communication
Affiliations
- Needlework ( e.g Cross stitch & other )
Timeline
Business Support Officer
NSW Land & Housing Corporation
08.2012 - Current
Maroubra Junction Girls High School - Left 1972