Paulo Matos
Port Melbourne,VIC
Summary
Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
14
14
years of professional experience
Work History
Housekeeping Supervisor
Pullman Hotel
08.2022 - 12.2022
Housekeeping
Crown Towers
01.2022 - 05.2022
- My duties included making beds, clean bathrooms, vacuuming and ensuring all areas were neat and clean for the guest .
Housekeeping
Sheraton
04.2021 - 07.2021
- My duties included making beds, clean bathrooms, vacuuming and ensuring all areas were neat and clean for the guest .
Housekeeping
Pullman Hotel
01.2019 - 09.2020
- My duties included making beds, clean bathrooms, vacuuming and ensuring all areas were neat and clean for the guest .
Housekeeping/Food Beverage
FIFO- IPA-Spotless
07.2014 - 10.2018
Housekeeping/Assistant Manager
SumMoon Resort
01.2013 - 04.2014
- Performed diverse housekeeping tasks, including making beds, cleaning bathrooms, and vacuuming
- Maintained a high standard of cleanliness to ensure guest satisfaction.
Housekeeping
Pan Pacific Hotel Hotel
03.2009 - 10.2012
- Responsible cleaning room on Executive Floor
Education
Hospitality -
University Estacio de Sa - BRAZIL
Skills
- Team Work
- Motivation
- Customer Relation
- Friendly, Positive Attitude
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
References
- Robert-Ross, Housekeeping Manager, Spotless, 0401 076 702
- Joyce Stacy, Housekeeping Manager, G.M apartments, +61 422 222 823
Timeline
Housekeeping Supervisor
Pullman Hotel
08.2022 - 12.2022
Housekeeping
Crown Towers
01.2022 - 05.2022
Housekeeping
Sheraton
04.2021 - 07.2021
Housekeeping
Pullman Hotel
01.2019 - 09.2020
Housekeeping/Food Beverage
FIFO- IPA-Spotless
07.2014 - 10.2018
Housekeeping/Assistant Manager
SumMoon Resort
01.2013 - 04.2014
Housekeeping
Pan Pacific Hotel Hotel
03.2009 - 10.2012
Hospitality -
University Estacio de Sa - BRAZIL
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