Paulus Zacharia

• Throughout my career, I've excelled in establishing strong customer relationships, providing a high level of service, and helping customers find the right automotive parts for their vehicles.
• My expertise extends to a wide range of automotive parts, including engine components, electrical systems, brakes, suspension, and more. I've consistently kept up with the latest automotive technologies and trends.
• 've actively engaged with customers to identify their requirements and offered well-informed recommendations. Ensuring the compatibility of selected parts with their vehicles has been a priority.
• I've been responsible for assisting customers in placing orders, ensuring accuracy in pricing, and meeting delivery timelines. Procuring non-stock items and managing inventory have been integral parts of my role.
• I've efficiently addressed customer inquiries and warranty claims, ensuring quick resolution and overall customer satisfaction.
• Meeting and exceeding sales targets and revenue goals has been a consistent achievement in my career. Monitoring sales performance and implementing strategies for sales growth have been key responsibilities.

• In my role as an supercar technician, I've had the privilege of working with some of the world's most exclusive supercars. I specialise in customising these vehicles, enhancing their performance, and perfecting their aesthetics. My daily tasks involve installing aftermarket parts, and meticulously crafting cosmetic modifications, ensuring that each car is a work of art.
  
• As a social media manager, I've been responsible for creating and implementing a comprehensive social media strategy that showcases our unique modifications. I've had the pleasure of curating engaging content, managing our social media accounts, and actively engaging with the passionate automotive community, sharing our extraordinary work with the world.
  
• My role as a content creator has allowed me to share my passion for exotic supercar modification with a global audience. Through a variety of mediums such as videos, photos, and articles, I've had the opportunity to capture the essence of our work and convey the craftsmanship behind each modified supercar.
  
• In my capacity as a sales representative, I've had the privilege of connecting with supercar enthusiasts and guiding them through the customization process. My deep understanding of the modified car market has enabled me to effectively communicate the unique benefits of our services, facilitating the realisation of their dream supercars.
  
• Customer service has been at the heart of my role, where I've focused on ensuring the utmost satisfaction of our clients. I've responded to inquiries, provided information, and resolved any issues related to the customized supercars, always aiming to deliver a professional and personalised experience.
  
• As a project coordinator, I've been entrusted with overseeing various aspects of the car modification process. My role involves coordinating with technicians, parts suppliers, and clients to ensure that projects are completed on time and within budget, while maintaining meticulous attention to detail.
  
• I've taken on the role of a quality control inspector, diligently scrutinizing every detail to ensure that the modified supercars meet our exacting standards. I've diagnosed issues and recommended improvements to ensure that each vehicle exceeds our customers' expectations.
  
• In the capacity of a marketing specialist, I've crafted and executed marketing campaigns that have successfully promoted our services and increased our brand's recognition within the automotive industry. Collaborating with industry partners and sponsors, I've contributed to our company's visibility and growth.

• In my role as a Master Technician, I've had the privilege of leading complex vehicle diagnostics and repairs in the workshop. I excel in addressing challenging automotive issues, overseeing major repairs, and providing valuable technical guidance to junior technicians. My experience has allowed me to stay at the forefront of automotive technologies and utilize advanced diagnostic and repair skills to ensure the utmost quality of service and customer satisfaction.
  
• As a Workshop Controller, I've been responsible for orchestrating the daily operations of the automotive workshop. My duties encompass scheduling appointments, delegating tasks to technicians, optimizing workflow, and maintaining a sharp focus on the quality of work. Acting as the liaison between service advisors, technicians, and customers, I've played a crucial role in ensuring a seamless service experience.
  
• My role as a Quality Control Specialist has been pivotal in maintaining the workshop's reputation for top-notch service. I've been responsible for meticulously inspecting vehicles post-repair or servicing, ensuring that all work aligns with our high standards. If any issues arise, I've taken the initiative to address them promptly, guaranteeing the safety and functionality of the vehicles we service.
  
• As a Mentor in the workshop, I've embraced the role of guiding and training junior technicians and apprentices. Sharing my wealth of experience, I've provided hands-on training, facilitating the development of less-experienced staff. Safety protocol adherence and the maintenance of quality standards have been at the core of my mentorship efforts.
  
• My role as a Service Advisor has placed me at the front lines of customer service in the workshop. I've excelled in assessing customers' vehicle concerns, offering accurate cost estimates, and providing informed recommendations for necessary repairs or maintenance. Effective communication, a deep understanding of automotive technology, and a commitment to customer satisfaction have been the hallmarks of my contributions to the workshop's success.
  

Through these experiences, I've played integral roles in ensuring the smooth operation of the automotive workshop, consistently delivering high-quality service to customers, and contributing to the professional development of my colleagues.

As an Apprentice Automotive Technician, I've embarked on a journey to gain practical experience in the automotive repair and maintenance industry. Working alongside seasoned technicians and mentors, my role is centered around learning the essential skills and techniques required to diagnose, repair, and maintain vehicles. This position is not just a job but a stepping stone towards a rewarding career in the automotive field.

Key Responsibilities:

• Assisting Senior Technicians: I actively collaborate with experienced automotive technicians, soaking up knowledge and expertise as I participate in routine inspections, maintenance tasks, and vehicle repairs for a diverse range of automobiles.
• Diagnostic Training: My daily tasks involve observing and assisting senior technicians in diagnostic procedures, which includes hands-on experience with diagnostic equipment and software, a crucial skill for any automotive technician.
• Vehicle Service: I've had the opportunity to get my hands dirty by assisting in basic automotive service tasks. These include oil changes, tire rotations, brake pad replacements, and filter changes, all while maintaining a commitment to safety and quality.
• Parts Management: I'm learning the ins and outs of handling automotive parts and components, including understanding the process of ordering and stocking parts required for various repair jobs.
• Tool Maintenance: One aspect of my role involves familiarizing myself with the array of automotive tools and equipment while taking on the responsibility of maintaining and organizing them for the efficient operation of the workshop.
• Documenting Work: I've been involved in the meticulous documentation of service and repair procedures, ensuring that every task is recorded accurately, from the work performed to the parts used and the time invested in each job.
• Safety First: I take safety seriously and follow strict safety protocols and guidelines. It's my responsibility to ensure a secure work environment for myself and my colleagues.
• Continuous Learning: My commitment to growth means I attend training sessions and educational workshops to expand my automotive knowledge and refine my skills. I'm actively working toward becoming a proficient and certified automotive technician.

As an Apprentice Automotive Technician, I've embarked on a journey to gain practical experience in the automotive repair and maintenance industry. Working alongside seasoned technicians and mentors, my role is centered around learning the essential skills and techniques required to diagnose, repair, and maintain vehicles. This position is not just a job but a stepping stone towards a rewarding career in the automotive field.

Key Responsibilities:

• Assisting Senior Technicians: I actively collaborate with experienced automotive technicians, soaking up knowledge and expertise as I participate in routine inspections, maintenance tasks, and vehicle repairs for a diverse range of automobiles.
• Diagnostic Training: My daily tasks involve observing and assisting senior technicians in diagnostic procedures, which includes hands-on experience with diagnostic equipment and software, a crucial skill for any automotive technician.
• Vehicle Service: I've had the opportunity to get my hands dirty by assisting in basic automotive service tasks. These include oil changes, tire rotations, brake pad replacements, and filter changes, all while maintaining a commitment to safety and quality.
• Parts Management: I'm learning the ins and outs of handling automotive parts and components, including understanding the process of ordering and stocking parts required for various repair jobs.
• Tool Maintenance: One aspect of my role involves familiarizing myself with the array of automotive tools and equipment while taking on the responsibility of maintaining and organizing them for the efficient operation of the workshop.
• Documenting Work: I've been involved in the meticulous documentation of service and repair procedures, ensuring that every task is recorded accurately, from the work performed to the parts used and the time invested in each job.
• Safety First: I take safety seriously and follow strict safety protocols and guidelines. It's my responsibility to ensure a secure work environment for myself and my colleagues.
• Continuous Learning: My commitment to growth means I attend training sessions and educational workshops to expand my automotive knowledge and refine my skills. I'm actively working toward becoming a proficient and certified automotive technician.

• Examined final products for conformance with quality and design standards.
• Maintained inspection-ready facility by monitoring operations and performing housekeeping functions.
• Kept facility in compliance with established HSE requirements.
• Processed and staged orders to complete shipments.

• Pursued every available opportunity to learn systems operations, maintenance tasks and repair processes.
• Operated shop equipment and mechanic's tools safely to prevent damage.
• Maintained neat, organized and professional personal and bay appearance.
• Watched advanced mechanics complete complex vehicle repairs.
• Inspected and test drove vehicles before returning to customers.
• Accessed areas of equipment or vehicle to perform necessary maintenance, including inspecting and performing work in, on or under parts of vehicles and trailers.