Nidhi Singh
Melbourne,VIC
Summary
Proactive Receptionist and Food and Beverage Attendant with extensive experience in guest services and front desk operations. Skilled in managing appointments, handling cash transactions, and maintaining clean environments. Bringing strong organizational skills, adaptability under pressure, and a commitment to providing a positive customer experience.
Overview
2
2
years of professional experience
Work History
Receptionist
Holiday Inn
08.2023 - 07.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Food and Beverage Attendant
JW Marriott
06.2022 - 07.2023
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
Education
BSC - Hospitality Administration And Management
MSG-SGKM Universal Collage
Mumbai05.2022
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Adaptability under pressure
- Guest Services
- Reliability and punctuality
- Teamwork and Collaboration
- Problem-Solving
Timeline
Receptionist
Holiday Inn
08.2023 - 07.2024
Food and Beverage Attendant
JW Marriott
06.2022 - 07.2023
BSC - Hospitality Administration And Management
MSG-SGKM Universal Collage
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