Anusha Shivakumar
SPRINGWOOD,QLD
Summary
Retail Sales Associate Cashier provides excellent customer service and greets customers with friendly and welcoming attitude. Brings impeccable attendance record and ambition to succeed.
Overview
5
5
years of professional experience
Work History
Console Operator
Spar Express
06.2024 - Current
- Passionate and outgoing sales associate with excellent people skills, providing prompt, efficient, and productive customer service
- Provide efficient, prompt, and courteous customer service to shoppers
- Greet walk-in customers, and direct them toward their required aisle
- Identify customer needs and suggest suitable products Operating POS
- Open and close the store according to shift timings
- Keep track of product pricing and ensure the placement of correct price tags on all products
- Follow the workplace safety protocols
- Kitchen handling - preparing rolls, sandwiches, wraps and maintain cleanliness of the deli counter
Senior Risk Management Consultant
Paylater
03.2020 - 01.2024
- Interacted with merchants to address fraud-related concerns, particularly related to the pay-later
- Effectively managed and guided the team, ensuring clear understanding of responsibilities and fostering a collaborative work environment that contributed to the team's success
- Conducting monthly performance parameter presentations
- Managing and leading teams based on various key performance indicators (KPIs)
- Identifying existing portfolio loss management and conducting policy reviews
Education
MBA - Human Resources Management
Institute of Basic And Vocational Education
02-2023
Skills
- Numeracy Skills
- Operating POS
- Team Leadership
- Supervision
- Communication Skills
- Persuasive Skills
- Software Installation
Visa Status
Bridging Visa Subclass 820
Timeline
Console Operator
Spar Express
06.2024 - Current
Senior Risk Management Consultant
Paylater
03.2020 - 01.2024
MBA - Human Resources Management
Institute of Basic And Vocational Education
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