Pawan Kumar
Australia
Summary
Energetic and results driven recent graduate with a Master's in Business
Analytics and a strong background in business analyst, sales, and CRM.
Proven ability to engage with diverse clients, identify their needs, and
deliver tailored, seamless service experiences. Skilled in promoting
digital solutions & tools, ensuring data accuracy, and creating positive
customer interactions. Experienced in using data-driven insights to
support decision making, optimize processes, and enhance customer
satisfaction. Proficient in analytics tools such as lead generation, Excel
& Power BI. Passionate about contributing to dynamic environments
through a blend of analytical thinking, innovation, and a strong
commitment to organizational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Manager
Katoomba Foods
Melbourne, VIC
09.2025 - Current
- Managed end-to-end sales operations across retail and wholesale accounts, generating over $800K in revenue in the last quarter through strategic customer acquisition, upselling, and territory growth.
- Built and maintained long-term relationships with retail partners, ensuring high customer satisfaction, repeat business, and effective management of key accounts including pricing, orders, and issue resolution.
- Delivered outstanding customer service by managing accounts, coordinating logistics, ensuring timely collections, and working closely with internal teams to support smooth distribution and consistent supply.
Business Head
Goli Soda Australia
Melbourne, Australia
11.2022 - 08.2025
- Designed and implemented data analytics tools using Power BI and
Excel for forecasting demand and tracking performance trends. - Delivered hands-on training to sales and operations staff on using
business dashboards and reporting tools. - Increased overall sales by 45% through the implementation of
data-driven sales and marketing strategies.
Education
Master of Business Analytics - Business Analytics & Data Science
Kaplan Business School
Melbourne10-2024
Skills
- Technical Proficiency: Data Analysis, Digital Marketing, CRM Systems,Power BI, Business Analyst
- Soft Skills: Leadership, Team Building, Communication, Sales, Marketing
Certification
• Digital Marketing
• Power BI
• Data analysis
• Sales & Marketing
• Power BI
• Data analysis
• Sales & Marketing
Languages
English
Full Professional
Tamil
Full Professional
Telugu
Full Professional
French
Limited
Malayalam
Professional
Hindi
Limited
Timeline
Sales Manager
Katoomba Foods
09.2025 - Current
Business Head
Goli Soda Australia
11.2022 - 08.2025
Master of Business Analytics - Business Analytics & Data Science
Kaplan Business School