PAYAL MISHRA
Epping,Australia
Summary
I am a dynamic and motivated person with experience teaching all primary year levels. Drawing on my broad knowledge and practice within the education industry, I always ensure to approach the roles I undertake with professionalism, creativity, diligence, and flexibility. It is important to me to show mutual respect for those with whom I work to promote and foster a warm, inclusive, and tolerant learning environment to allow everyone to realise and reach their full potential. I am also an energetic, passionate, and attentive leader who has an ability to engage, motivate and mentor others towards continual improvement and overall success. Worked in employment services in Job active, Workforce, DES, and Mental health contracts. From past years, I have a proven experience in and strong understanding of Employment Services with delivering on set targets and KPIs. Have managed multiple sites and have a proven record of the highest percentile jump in start ratings of Inner Syd region. I have a resilient demeanour with a positive outlook with significant customer service experience. Demonstrates a confident communicational style and a down to earth, approachable nature. I am always keen to extend my experience into a more people focused function. My ambition is to move into a role where I can fully utilise my well-rounded communication skills, empathy and my desire for helping others.
Overview
29
29
years of professional experience
Work History
Team Leader/Acting Area Manager
uLaunch
11.2023 - Current
- Building a positive and motivating work environment
- Drive the performance of the sites to ensure successful long term employment outcomes for our clients
- Oversee and deliver all aspects of contractual and commercial performance and ensure the site is meeting all relevant performance targets
- Manage the delivery of coaching, training to ensure the success and performance of the team
- Inspire the team and develop and execute an employer and participants engagement strategy plan
- Build strong relationship with employers, industry associations and community organisations to build strong stakeholder relationships
- Maintain the integrity of the work organisation and follow the company’s values
Senior Job Coach
atWork Australia
04.2023 - 11.2023
- Source and generate new vacancies that are suitable to candidates on our internal database
- Manage clients’ job applications and provide a tailored and consultive support through their job search and application process
- Coordinate internal and external interviews
- Facilitate employment training sessions
- Provide high quality, individually tailored service to the clients to get into a sustainable employment
- Build relationship with local communities
- Built relationships within local labour market and stakeholders including DHS, employers, and community organisations
- Provide support to the site manager and staff to achieve individual KPI and site budget
Job Coach
Workforce Australia
07.2022 - 03.2023
- Knowledge of workforce Australia Programs such as SEA, CTA, EST
- Top performer in the region in placing the participants into sustainable employment and achieving all the outcomes
- Provided post placement support and ongoing support to maintain the job
- Managed delivery and facilitation of services and activities that promotes and enhances jobseekers employability and subsequent transition into sustainable employment
Senior Placement Consultant
Max Employment
01.2021 - 06.2022
- ESS web proficiency
- Proven experience working within a high-performance driven environment
- To inspire, motivate, support customers
- Provide a positive work environment and assist with leading, coaching and supporting the team
- Deliver group training sessions to provide communal education opportunities
- Collaboratively develop and review customers’ job plans
- Liaise with external service providers
- Ensure all KPI’s are met including targets, outcomes, claims and all service requirements
- Ensure that customers’ file case notes and all other documentation are relevant and in line with the minimum contractual standards
- Conduct administrative activities consistent with Employment services standards
- Confirm the customers’ eligibility for service, confirming their identity and explaining the employment services
- Identify and act on employment opportunities for customers through liaison and negotiation with companies, industry, and community organisations
- Source suitable customers for referral to job vacancies and build effective business relationships with employers
- Review the customers’ progress towards overcoming identified vocational and non-vocational vulnerabilities
- Offer wage subsidies and arrange work trails with the potential employers
- As subcontracted by Human Services Australia, liaising with government authority to maximise results for customers
Senior Employment Consultant /Team Leader
APM Chatswood
05.2018 - 12.2021
- Coaching and guiding clients through their job plans, targeting skill gaps and building relationships
- Matching client’s skills and finding mutually sustainable placements by reverse marketing
- Mentoring and supporting clients post job placement to ensure their long-term success
- Develop working partnerships and getting to know the needs of the employers and grow the network of employers
- Perform against KPIs and outcomes focused sales
- Prepare case notes and file notes
- Ensure clients are job ready and help them overcome limitations
Casual Teacher Assistant
Alice Betteridge School
01.2016 - 12.2018
- Company Overview: Royal Institute for Deaf and Blind
- Royal Institute for Deaf and Blind
International English Language Testing System (IELTS) Invigilator
Macquarie University
01.2014 - 12.2018
Casual Primary Teacher
01.2006 - 12.2018
- Prepared lessons appropriate to the grade, where I successfully planned units of work and lessons across all stages at the primary level, using cross curricular links with creative and stimulating resources
- Liaise with classroom teachers on the delivering of curriculum for all students
- Performed any rostered duties
- Participated in whole school events and extracurricular activities
- Maintained positive and challenging learning environment for students
- Provided proper and adequate supervision of classes
- Familiarity with all key stage areas and experience in implementing new teaching strategies in the classroom, including the use of ICT
- Understanding of working as part of a team to ensure the school environment is one of creative collaboration and teamwork
Primary Classroom Teacher
Ryan International School
01.2001 - 01.2006
- Company Overview: Delhi
- Responsible for meeting education standards and completing course in due time
- Differentiated learning tasks given to achieve desired results in summative assessments
- Identified the training and coaching needs of each student
- Liaised with parents at parent teacher interviews
- Assessment of learning implemented into everyday practice, including self and peer assessment
- Wrote and marked test papers and assigned homework
- Compiled performance reports based on test results
- Co-coordinated whole school events and extracurricular activities inside and outside of school hours (including annual sports day, annual fete and various competitions)
- Organised and led groups of children on various outings and excursions to educational places of interest
- Delhi
Special Needs Teacher
Mother’s Pride
01.2000 - 01.2001
- Company Overview: Preschool, Delhi
- Managed and cared for a team of 12 children during activities such as drama and role plays, puppet shows, group games, storytelling, nature walks, hands-on activities using picture charts, flash cards, beads, puzzles, blocks etc
- Planned and implemented Individual Learning Programs for children with special needs within the class (including half-term targets set for individual children and next step feedback regularly given to ensure these targets were met)
- Preschool, Delhi
English Teacher
DAV Public School
01.1996 - 01.1999
- Company Overview: Delhi
- Participated in all environmental programs, debates and public speaking competitions held annually for the primary classes
- Managed parent queries and monitored student reports
- Familiarity in teaching and assessing students using maths and literacy programs, games, activities and open-ended problems and questions
- Delhi
Education
Cert 4 in Leadership and Management -
09.2024
Leadership pathway program training -
01.2022
Provisionally accredited classroom teacher (Band 2, Level 4) -
Catholic Education Office, Diocese of Parramatta and Diocese of Sydney
01.2018
Certificate in Written and Spoken English -
Macquarie Community College
01.2014
Graduate Diploma in Education - Primary Education
The University of Newcastle
01.2008
Certificate of Attainment in Children’s Service -
TAFE NSW
01.2006
NOOSR Assessment Certificate for Primary School Teacher -
Department of Education Training and Youth Affairs
01.2000
Bachelor of Education -
Delhi University
India01.1998
Diploma in Information and Systems Management -
Aptech
India01.1997
Bachelor of Arts (Honours) - English
Delhi University
India01.1997
Skills
- Strong computer literacy skills
- Utilisation of behaviour management strategies
- Classroom management and supervision skills
- Experience using all office equipment
- Ability to work effectively both in a team and independently
- Strong organisational and time management skills
- Strong attention to detail
- Proactive approach to tasks
- Excellent written and interpersonal communication skills
- Ability to adapt to changing environments
- Good knowledge of OH&S practices
- Ability to implement curriculum programs
- Capacity to handle sensitive matters with tact and diplomacy
- Ability to establish positive relationships
- Creative problem solver
- Results oriented
- Ability to build rapport quickly
Professionalmemberships
- Institute of Teachers NSW, 221959
- Relief Teachers Association and Independent Association Union
- BOSTES Classification, Provisional
Workingwithchildrencheck
WWC 0224388E
Dioceseofparramattaemployee
True
Professional Development
- Cert IV in Employment Services, MCI Institute, 01/01/20
- Cognitive Behaviour Therapy, Udemy, 01/01/20
- NAPLAN Marker, 01/01/17
- NAPLAN Online Test Administrator, 01/01/17
- E-Emergency first aid in Education and Care First Aid Training, St John, NSW (Anaphylaxis and Asthma care), 01/01/15
- In Safe Hands Child Protection Training, NSW, 01/01/15
- Certificate in Child Protection Training, 01/01/07
- Certificate in Early Childhood Road Safety Education, NSW, 01/01/06
- Certificate and workshop in Child Psychology and Development, 01/01/04
- Certificate and workshop in Spoken English, 01/01/04
- Certificate in Textile Designing, YMCA, New Delhi, 01/01/95
Personal Information
- Available: Monday – Friday
- Citizenship: Australian Citizen
Dioceseofsydneyemployee
True
Currentnswdriverslicence
13572256
Volunteer Experience
- Street Buffet for Homeless people, Woolloomooloo, 01/01/19 - Current
- Classroom Assistant, Royal Institute for Deaf and Blind (NSW), 01/01/14 - 01/01/16
- Classroom Assistant, Primary Public School (NSW), 01/01/14 - 01/01/16
- Public Speaking Assistant, Parramatta Eisteddfod, 01/01/12 - 01/01/14
- Library, Literacy and Numeracy Assistant, Primary Public School, 01/01/07 - 01/01/08
Hobbies and Interests
- Dance
- Yoga
- Meditation
- Cooking
- Art
- Reading
- Hiking
References
Available upon request
Languages
English
Professional
Hindi
Professional
Timeline
Team Leader/Acting Area Manager
uLaunch
11.2023 - Current
Senior Job Coach
atWork Australia
04.2023 - 11.2023
Job Coach
Workforce Australia
07.2022 - 03.2023
Senior Placement Consultant
Max Employment
01.2021 - 06.2022
Senior Employment Consultant /Team Leader
APM Chatswood
05.2018 - 12.2021
Casual Teacher Assistant
Alice Betteridge School
01.2016 - 12.2018
International English Language Testing System (IELTS) Invigilator
Macquarie University
01.2014 - 12.2018
Casual Primary Teacher
01.2006 - 12.2018
Primary Classroom Teacher
Ryan International School
01.2001 - 01.2006
Special Needs Teacher
Mother’s Pride
01.2000 - 01.2001
English Teacher
DAV Public School
01.1996 - 01.1999
Cert 4 in Leadership and Management -
Leadership pathway program training -
Provisionally accredited classroom teacher (Band 2, Level 4) -
Catholic Education Office, Diocese of Parramatta and Diocese of Sydney
Certificate in Written and Spoken English -
Macquarie Community College
Graduate Diploma in Education - Primary Education
The University of Newcastle
Certificate of Attainment in Children’s Service -
TAFE NSW
NOOSR Assessment Certificate for Primary School Teacher -
Department of Education Training and Youth Affairs
Bachelor of Education -
Delhi University
Diploma in Information and Systems Management -
Aptech
Bachelor of Arts (Honours) - English
Delhi University