Pebbles Wyles
Townsville,QLD
Summary
Proven in enhancing customer satisfaction and loyalty at Woolworths, adept in cash handling and problem-solving. Demonstrated reliability and exceptional patience across high-pressure environments, significantly improving the customer service experience. Skilled in swiftly resolving complaints, ensuring a welcoming atmosphere for all.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Totally Workwear
04.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Cashier
Woolworths
01.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Cashier
KFC
01.2022 - 12.2022
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
St Margaret Mary’s College
Townsville, QLD11.2023
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling expertise
- Problem-Solving
Timeline
Customer Service Cashier
Totally Workwear
04.2024 - Current
Cashier
Woolworths
01.2023 - 10.2023
Customer Service Cashier
KFC
01.2022 - 12.2022
St Margaret Mary’s College
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