Peggy Weistra
Murray Bridge,Australia
Summary
Experienced professional with a strong background in customer service and operations management. Proven ability to create a welcoming environment and ensure guest satisfaction. Skilled in multitasking and effective communication, with a passion for providing exceptional experiences.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Reception/Telephonist
Advara Heart Care
Murray Bridge, SA
10.2023 - Current
- Organized messages and transferred them accurately using proper telephone etiquette techniques.
- Provided customers with product and service information including price quotes
- Maintained records of customer interactions and transactions, recording details of inquiries, complaints and comments.
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
- Greeted visitors warmly and made sure they were comfortable while waiting for their appointment.
Phlebotomist
Clinpath and Clinicallabs
09.2020 - 04.2023
- Data entry
- Implementation of polices and procedures
- Venipuncture
- Online ordering
Founder
Scrub-a-Dub
Mount Burr, South Australia
01.2008 - 04.2023
- Company Overview: Scrub-a-Dub - Mount Burr, South Australia
- Invoicing
- Purchaser of supplies
- Data entry
- Implementation of polices and procedures
- Created advertising
- Industrial cleaning
- Payroll
- Scrub-a-Dub - Mount Burr, South Australia
Administration Officer /Bookkeeper
CCD Electrical
Palmerston, NT
01.2008 - 01.2010
- Accounts receivable/payable
- Invoicing
- IAS and BAS
- Maintaining/updating records
- Filing
- Answering telephones
- Petty cash handling
Console Operator
Mobil
Millicent, SA
01.2000 - 01.2004
- Till operator
- Stock control
- Opening and closing of premise
- Training new members
Education
Certificate III - Financial Services : Accounting
Tafe SA
Mount Gambier, South Australia12.2007
Certificate III - Aged Care & Disability
Tafe SA
Mount Gambier, South AustraliaCertificate III - Pathology Collection: Pathology
Tafe SA
Noarlunga, SASkills
- Policies and Procedures
- Accounting Systems
- Sales and Marketing
- Front desk operations
- Telephone reception
- Follow-up skills
- Information assistance
- Communication Abilities
- Commercial Cleaning
- Computer skills
- Aged & Disability Care
- Schedule coordination
Certification
First Aid, 04/01/21
Clearances
- Police Clearance, CLEARED
- Aged Care Sector Employment Screening, CLEARED
- Working With Children Check, NOT PROHIBITED
- Vulnerable Person Related Employment Screening, CLEARED
Timeline
Reception/Telephonist
Advara Heart Care
10.2023 - Current
Phlebotomist
Clinpath and Clinicallabs
09.2020 - 04.2023
Founder
Scrub-a-Dub
01.2008 - 04.2023
Administration Officer /Bookkeeper
CCD Electrical
01.2008 - 01.2010
Console Operator
Mobil
01.2000 - 01.2004
Certificate III - Financial Services : Accounting
Tafe SA
Certificate III - Aged Care & Disability
Tafe SA
Certificate III - Pathology Collection: Pathology
Tafe SA
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