Pema Choki
Canberra,ACT
Summary
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
1
1
year of professional experience
Work History
Room Attendant
Mercure Hotel
Canberra, ACT
08.2024 - Current
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Checked for damage to walls or furniture and reported any issues to the supervisor.
- Ensured that all appliances were in proper working order by testing them regularly.
- Provided guests with information about local attractions and services using a variety of resources.
- Greeted guests warmly upon arrival at the hotel and provided assistance with luggage when necessary.
- Folded laundry items such as sheets and towels according to established standards.
- Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
- Reported lost-and-found items promptly to the supervisor or manager on duty.
- Followed safety procedures while handling cleaning products and operating equipment like vacuum cleaners.
- Attended regular training sessions conducted by supervisors on topics related to hospitality industry standards.
- Welcomed guests, provided answers to questions and anticipated guests' service needs.
Room Attendant
Great southern Hotel
Perth, WA
07.2024 - 08.2024
Room Attendant
Rendezvous Hotel
Perth, WA
05.2024 - 07.2024
Room Attendant
Crown Metropol
Perth, WA
03.2024 - 04.2024
Education
Information Technology
Wentworth Institute For Higher Education
Canberra, ACT07-2027
Skills
- Guest room confidentiality
- Corporate vision and values
- Chemicals disposal
- Corporate standards
- Guest Relations
- Front desk communications
- Software Installation
- Programming Languages
- Web development
- Help Desk Support
- Online Chat Support
- Multitasking
References
References available upon request.
Timeline
Room Attendant
Mercure Hotel
08.2024 - Current
Room Attendant
Great southern Hotel
07.2024 - 08.2024
Room Attendant
Rendezvous Hotel
05.2024 - 07.2024
Room Attendant
Crown Metropol
03.2024 - 04.2024
Information Technology
Wentworth Institute For Higher Education
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