Overview
Work History
Education
Skills
Timeline
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Sangay Khandu

Perth,WA

Overview

8
8
years of professional experience

Work History

Field Retail Assistant

Concept Retail Solutions
Perth, WA
06.2023 - Current
  • Restocked and organized shelves during slow periods to maintain store appearance.
  • Engaged with team mates and recommended products based on needs and requests.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Manager of Business Development and Sales

Bhutan Water Solutions
Thimphu, Bhutan
01.2016 - 05.2023
  • Developed and implemented new sales strategies to update product lines.
  • Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Co-developed quota and compensation plan to motivate and reward sales staff.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Built partnerships and strategic alliances to extend organization's brand and increase avenues of support.
  • Resolved customer complaints regarding sales and service.
  • Determined price schedules and discount rates.
  • Generated ad hoc reports, measuring against core KPIs and team progress to goal.

Education

BBA - Business

Gedu College of Business Studies
Chukha, Butan
07.2031

Skills

  • Customer Assistance
  • Complex Problem-Solving
  • Product Merchandising
  • Cash Register Operation

Timeline

Field Retail Assistant

Concept Retail Solutions
06.2023 - Current

Manager of Business Development and Sales

Bhutan Water Solutions
01.2016 - 05.2023

BBA - Business

Gedu College of Business Studies

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Sangay Khandu