PETA EDMONDS

• Over the past 18 years inbetween jobs, i have also raised 4 of my own children and provided full-time care to them other than my working hours.

• Coordinated patient scheduling, check-in, check-out.
• Helped patients complete necessary medical forms and documentation.
• Maintained strict confidentiality of patient information and medical office policies.
• Managed multi-line phone system and pleasantly greeted patients.
• Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.

• Customer Service Bookings Check-in & Check-out Phone & online Bookings Invoice Filing & Filling Out. Used time management and efficient cleaning methods to meet deadlines. Handled equipment, chemicals and materials properly and with caution. Worked on cleaning team to service hotels, offices and other commercial buildings. Emptied trashcans and transported waste to collection areas. Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls. Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

• Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
• Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experiences.
• Maintained accurate cash handling procedures, balancing registers at the end of shifts.
• Trained new staff on operational procedures and customer interaction best practices.

Provided exceptional customer service, addressing inquiries and resolving issues efficiently.

Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experiences.

Maintained accurate cash handling procedures, balancing registers at the end of shifts.