A highly motivated and experienced professional with strong communication and problem solving skills. Highly responsible and takes pride in delivering excellent results with integrity and honesty.
Overview
10
10
years of professional experience
Work History
Trade Specialist
Bunnings Warehouse
12.2017 - Current
Facilitated prompt resolution of disputes between trade customers and Bunnings, preserving positive business relationships.
Implemented efficient inventory management systems to monitor stock levels, reduce waste, and optimize turnover rates.
Mentored new hires by sharing knowledge and expertise, assisting in their professional development.
Prepared quotes and related documentation according to strict standards.
Boosted company profitability with diligent monitoring of Customer Relationship Management (CRM) and identification of new business opportunities.
Built a strong network of trade contacts and relationships, fostering collaboration.
Bunnings Team Member - Flooring
Bunnings Warehouse
02.2017 - 12.2017
Learned all required tasks quickly to maximize performance.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Addressed and resolved customer complaints in polite and professional manner.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Web Developer
Self Employed
06.2014 - 02.2017
Coded websites using HTML, CSS, JavaScript, and jQuery languages.
Enhanced user experience by implementing responsive web design and optimizing website performance.
Developed custom web applications, resulting in tailored solutions for client needs.
Planned website development, converting mockups into usable web presence with HTML and JavaScript coding.
Resolved technical issues promptly, ensuring minimal disruption to website performance and user satisfaction.
Adhered to SEO best practices while designing sites.
Engaged with clients to plan and optimize site issues and queries.