Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Peter Owen

Winchelsea,VIC

Summary

Telecommunications Technician with over 35 years of successful experience in all aspects of Telecommunications including Telephone and data cabling,repairs and fault finding,cable jointing and pillar jumpering in the NBN and Telstra network.New Telstra and NBN lead ins.Installation of modems and routers.Installation of surround sound systems,security cameras and wall mounting of TVs.4 years experience in the retail liquor industry including wine tastings,marketing,POS,cash management and product displays.

Overview

46
46
years of professional experience
1
1
Certification

Work History

Eftpos Technician

Total Field Solutions
08.2022 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Met tight deadlines and appointments. Up to 15 per day.

Telecommunications Technician

TPG
01.2017 - Current
  • Installed and configured new devices and system components.
  • Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
  • Installed and repaired network cabling, hardware and software to maximize operational efficiency.
  • Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.

Telecommunications Contractor

Self Employed
01.2002 - Current
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Managed team of 2 employees, overseeing hiring, training, and professional growth of employees.
  • Handled day-to-day running of small business, ensuring high levels of productivity and progression.

Telecommunications Technician

Plestel/Commander
01.1996 - 12.2001
  • Installed and configured new devices and system components.
  • Developed expertise in communication systems cabling, circuitry and wiring through various projects for public utility companies.
  • Responded to service requests during and after business hours.
  • Increased customer satisfaction by resolving issues.

Assistant Manager

Bermagui Liquor Store
01.1992 - 12.1996
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Telecommunications Technician

Telecom Australia
11.1978 - 12.1990
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Developed expertise in installation and maintenance of Telephone business systems and PABXs.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Telecommunications Certificate 3 - Telecommunications

Telecom Australia
Ballarat, VIC
01.1984

High School Diploma -

Upwey High School
12.1978

Skills

  • Telecommunications equipment expertise
  • Telecommunications network planning
  • Telecommunications fault finding and repair
  • Contractor Management
  • Written Communication
  • Multitasking abilities
  • Customer Service
  • Power Tools and Equipment
  • Workload Management
  • Tech-Savvy
  • Work Planning and Prioritization
  • Attention to Detail

Certification

  • Registered Cabling License - B21601VIC Open
  • Competencies-Structured,Optic Fibre,Underground,Testing
  • Telecommunications certificate 3.

Interests

  • Cooking
  • Gardening
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Food Tourism
  • I like working with my hands and fixing things
  • Growing herbs, vegetables, or fruits in home gardens
  • I like trying new recipes and food trends
  • Wine Tasting

Timeline

Eftpos Technician

Total Field Solutions
08.2022 - Current

Telecommunications Technician

TPG
01.2017 - Current

Telecommunications Contractor

Self Employed
01.2002 - Current

Telecommunications Technician

Plestel/Commander
01.1996 - 12.2001

Assistant Manager

Bermagui Liquor Store
01.1992 - 12.1996

Telecommunications Technician

Telecom Australia
11.1978 - 12.1990

High School Diploma -

Upwey High School
  • Registered Cabling License - B21601VIC Open
  • Competencies-Structured,Optic Fibre,Underground,Testing
  • Telecommunications certificate 3.

Telecommunications Certificate 3 - Telecommunications

Telecom Australia
Peter Owen