- Cooking
- Baking
- Documenting and sharing travel experiences
Peter Tol
Runaway Bay,QLD
Summary
Results-driven professional with extensive experience in managing receiving operations and ensuring precise inventory control. Specializes in streamlining processes and enhancing efficiency within fast-paced environments, consistently delivering optimal outcomes. Demonstrates strong organizational skills and collaborates effectively with team members to achieve operational excellence. Dedicated to maintaining high standards of accuracy and productivity in all aspects of work.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Purchasing & Receiving Assistant
Langham Hotel Gold Coast
03.2022 - Current
- Pre-opening of the Hotel
- Setting up purchasing data base
- Helping program Materials Control purchasing system
- Creating the Data base of Food, Beverage and all other Product needed to run a hotel
- Creating Purchase Orders
- Receiving invoices into Materials Control
- Monthly Stock Counts
- Liaising with Suppliers
- Daily receiving of Goods into the Hotel
Food & Beverage Manager
El Questro Station WA
04.2021 - 10.2021
- 10 Room Bed & breakfast All inclusive
- Glamping Ground catering to Upmarket camping tours
- The Cattle Station with camp ground and 4 Cabins
- I was in charge of 4 outlets in the Cattle Station-
- A Bar
- Souvenir/ Convenience Shop
- Food outlet
- A LA Carte Steakhouse
- My Duties included
- Opening & Setting up of the Outlets pre season
- Packing up post season in preparation for the next year
- Working with in all outlets where needed during peak times
- Staff Rosters for all 3 outlets
- Processing time sheets in electronic wage system
- Staff training
- Purchasing of all Beverage items for all outlets
- Monthly Stock taking
- El Questro is a working 700 000-hectare cattle station in the Kimberly region of Western Australia with 3 tourist destinations that open in the dry Season for 6 months
Food & Beverage Manager
Princess Cruises
08.2018 - 09.2020
- My Duties on board were-
- Overseeing 20 bars on board
- Making sure any function were organized each cruise – liaising with Outlet supervisors pre cruise going through all function each cruise.
- Inducting new crew each turnaround
- Managing a team of over 80 crew
- Staff training- Public Health & RSA
- Ensuring all Company Operating Procedures were being followed
- Liaising with Guest on a daily basis
- Hosting Guest Functions – Most traveled Passenger & Captains Circle Cocktail Parties
- Handling Customer Complaints & Queries
- Consistently Delivering High Customer Satisfaction Scores with Guest Surveys
- Stock Control with weekly Stock takes in each bar and all Cellars
- I joined my last contract during the very start of the pandemic. I was on board helping organize and look after crew once passengers were disembarked for 8 month
- Working in the Cruise ship industry is a fast paced, we can have up to 3500 guests at a time. With over 20 bars 3 dining rooms and 2 specialty restaurants, A Buffet restaurant, A Burger and Pizza Outlet and 24 hour room service.
Distribution Coordinator
August Wyndham Resorts Asia Pacific
09.2015 - 08.2018
- Distribute all internal mail & packages to all National and international properties
- Book in Packages and documents using DHL, Star track, Australia Post and Gibson Freight.
- Receive and distribute mail and packages to all internal customers at Head office
- Print and mail out account notifications to over 50,000 Wyndham members
- Print all internal Training manuals, Travel Brochures, flyers and Theme park and Tourist attraction Vouchers for all Sales Sites
- Purchasing of all Consumables for the Corporate office
- Raising purchase orders for the Corporate Café, Customer Care and Procurement department
- Processing all invoices and credits through the Birchstreet Inventory Manager
- Internal and External customer Service
Functions and A LA Carte Waiter
The Brisbane Club
05.2015 - 07.2015
- Set Up and work Functions
- Corporate and Business Lunches
- A LA Carte waiter in members restaurant
- Business Meeting
Cruise Sales Consultant
Our Vacation Centre
06.2014 - 12.2014
- To service members of ICE RCI time share, whilst negotiating the maximum discount possible
- Inbound Call Centre
- Preparing quotes and booking cruises
Assistant Purser -Food Manager, Senior Assistant Purser- Inventory Manager
Princess Cruises
10.2010 - 05.2014
- Inventory Manager Tasks
- Placing all Food Beverage and Hotel Consumable orders
- Ordering of chemical and general supplies
- Conducting stock-takes in all bars, cellars, Hotel Stores and Food Stores (weekly)
- Oversee loading of all Stores for each cruise
- Quality Control of Stock (Quality and Loading Reports)
- Reconciling invoices in to the stock management system
- Process all transfers from cellar and storerooms to all departments
- Data Entry, Stock Management
- Preparing dietary and special request reports for passengers and distributing them to all relevant departments
- Ensure HACCP procedures were being followed
- Develop HACCP Plans for all Cellar and Hotel Stores Areas.
- Compiling and delivering appraisals for all provision & Central Hotel Staff
- Achievements
- Continually stay with in budgeted stock targets
- Achieve high Public health scores for each inspection
- I Started work with Princess in 2004 as a Junior Purser –Stock Controller and I was promoted during my Second Contract to Food Manager. I left Princess for a couple of Years then returned in 2010- 2014
Stock Controller / Purchasing Officer
Southport Sharks Australian Rules Football Club
06.2008 - 07.2010
- Performing monthly stock-takes
- All monthly Food and Beverage Reports
- Ordering of all Bar and Food Stock
- Following up on credits
- Raising Purchase Orders
- Entering all invoices and liaising with accounts
- Liaison with company representatives
- Negotiating Bar Prices
- Achievements
- Helped organize the annual Wine Fair
- Liaise with Suppliers to organize prizes for our annual Sports lunch to raise money for charity.
Assistant Purser – Food Manager, Jr Assistant Purser-Bar Stock Controller
Princess Cruises
06.2005 - 05.2008
- Food Manager Tasks
- Compiled food cost reports for Shipboard and Corporate Management
- Food Cost Forecasts and analysis for Food & Beverage Director and Executive Chef
- Liaise with Executive Chef on daily food costs
- Oversee restaurant operations to ensure company standards were being met
- Overseeing Galley Service Operations during peak Service times
- Attend daily food tastings before each service period for quality purposes
- Develop HACCP plans for all Food Service areas on board.
- Conduct inductions for all newly joined Galley Crew
- Conduct Bi monthly Public Health training for all Galley, Restaurant and Bar Crew
- Conduct Bi monthly Galley Safety training for all galley crew
- Achievements
- Continually stay under budgeted food Costs
- Achieve High Food and Service Scores form Passenger Surveys
- Achieve high public Health Scores from Each inspections
- Bar Stock Controller tasks
- Conduct weekly bar and cellar stock takes in up to 19 bars and 4 cellars
- Process all internal bar transfers and breakages
- Supervise loading of all beverage stock for each cruise
- Supervise all beverage outlets on board
- Program the Micros POS on board whenever any new products or price changes occurred
- Report on bar sales , wastage and breakages for each cruise
- Conduct RSA training for all Bar and Retail Crew
- Achievements
- I was promoted to Food Manager after my Second Contract
- Consistently reduced stock variances to a minimum
- Reduced stock theft on board and during loading of stores
- Achieved top Public health scores for each inspection
Bar & Gaming Manager
Concorde Hotel
07.2004 - 06.2005
- Staff Rostering
- Opening and Closing Procedures
- Stock Ordering for the Bars
- Staff Hiring, Discipline and Training
- Gaming Banking, Clearance and Promotions
- Function Coordinat
Food & Beverage Supervisor
Gold Coast International Hotel
05.2001 - 05.2004
Assistant Manager Forest Lake Hotel
Stewarts Hotel Group
12.1997 - 03.2001
Restaurant Supervisor
Fiascos Restaurant
06.1996 - 12.1997
Restaurant Manager- Fraser Island Fishing Expo
Kgari Events
05.1990 - 05.1997
City Gardens Café Stewards Hotel Group
09.1994 - 05.1996
Education
No Degree - Food & Beverage Supervision
Carreer Institute Australia
Gold Coast08-2002
Skills
- Extensive background in the hospitality sector
- Extensive experience in purchasing and inventory management
- Valid driver's license
- Adaptable to shift requirements
- Proficient in distribution operations
- Food and beverage management
- Catering and event coordination
- Pallet jack handling
Accomplishments
I was a part of the Pre opening Team of The Langham Hotel Gold Coast. Setting up purchasing data base and stock control purchasing program Materials Control.
Liaising with Sales Representatives Setting up accounts with new suppliers.
Quotes and tenders for products and services for the hotel
Certification
- Responsible Service of Alcohol – QLD
- Certificate IV Food & Beverage Operations
- Certificate IV Workplace Training & Assessing
- Crisis Management
- MS Excel level 2
- Micros System Experience
- Follow workplace Food Hygiene Procedures
- Implement Food Safety Procedures
- Birchstreet Inventory Manager Experience
- Crunch time Inventory Manager Experience
- Materials Control Inventory System experience
- Forklift license
- Cornel E University Courses
- Quality & Service Excellence
- Diversity & Inclusion at work
- Fostering an Inclusive Environment
- Leading Organizational Change
- Leading for Creativity and Innovation
Interests
Timeline
Purchasing & Receiving Assistant
Langham Hotel Gold Coast
03.2022 - Current
Food & Beverage Manager
El Questro Station WA
04.2021 - 10.2021
Food & Beverage Manager
Princess Cruises
08.2018 - 09.2020
Distribution Coordinator
August Wyndham Resorts Asia Pacific
09.2015 - 08.2018
Functions and A LA Carte Waiter
The Brisbane Club
05.2015 - 07.2015
Cruise Sales Consultant
Our Vacation Centre
06.2014 - 12.2014
Assistant Purser -Food Manager, Senior Assistant Purser- Inventory Manager
Princess Cruises
10.2010 - 05.2014
Stock Controller / Purchasing Officer
Southport Sharks Australian Rules Football Club
06.2008 - 07.2010
Assistant Purser – Food Manager, Jr Assistant Purser-Bar Stock Controller
Princess Cruises
06.2005 - 05.2008
Bar & Gaming Manager
Concorde Hotel
07.2004 - 06.2005
Food & Beverage Supervisor
Gold Coast International Hotel
05.2001 - 05.2004
Assistant Manager Forest Lake Hotel
Stewarts Hotel Group
12.1997 - 03.2001
Restaurant Supervisor
Fiascos Restaurant
06.1996 - 12.1997
City Gardens Café Stewards Hotel Group
09.1994 - 05.1996
Restaurant Manager- Fraser Island Fishing Expo
Kgari Events
05.1990 - 05.1997
No Degree - Food & Beverage Supervision
Carreer Institute Australia