Summary
Overview
Work History
Education
Skills
VOLUNTEERING
REFEREES
Timeline
Generic

Petria Keen

Carrara,QLD

Summary

High attention to detail

Organised

Excellent time management

Fast learner

Professional

Team orientated

Motivated

Outgoing

Overview

12
12
years of professional experience

Work History

3IC - Part Time

Kathmandu
Robina, QLD
05.2019 - Current
  • Greet customers and help with extensive product knowledge questions, selections, purchases and join reward programs. .
  • Accomplished multiple tasks within established timeframes.
  • Train existing and new employees to maximize team agility and performance.
  • Establish and update work schedules to account for changing staff levels and expected workloads.
  • Maintained effective team member communication.
  • Conduct inventory and restocked items throughout day.
  • Demonstrate strong communication skills and understanding of opening and closing procedures.
  • Manage aesthetically pleasing displays to showcase company products and increase sales.
  • Monitor and replenish display inventory and restructure according to available stock.
  • Enhance overall store appearance by applying careful consideration to product and display locations.
  • Organise store merchandise racks by size, style and colour.

Retail Team Member - PPT

Jeanswest
Robina/Pacific Fair, Qld
04.2014 - 05.2019
  • Provided exceptional customer service in order to maintain sales.
  • Ensure customer complaints and returns were handled in accordance with policy and procedures.
  • Ensure VMI, housekeeping and store presentation standards were maintained.
  • Participate in stock takes as required.
  • Ensure stock deliveries were processed in a timely and effective manner.
  • Carry out cash balancing and banking.

Retail Team Member

Cotton On Kids
Pacific Fair , Qld
03.2010 - 12.2013

Education

Business Administration Certificate - Business

TAFE NSW

Skills

Exceptional Customer Service and communication skills

Attention to detail

Time management skills

Organisation and administration

Teamwork

Problem solving and decision making

Following strict company policies and procedures

VOLUNTEERING

Surfers Paradise SLSC

Nippers Age Manager - 2010 - 2015

Blue Card - expiry 8/11/2022

REFEREES

Kristy Abbott

Manager (previous Manager Jeanswest)

Kathmandu

042-080-7606

Candece Chlepko

Previous Manager

Cotton On Kids

040-100-1703

Timeline

3IC - Part Time

Kathmandu
05.2019 - Current

Retail Team Member - PPT

Jeanswest
04.2014 - 05.2019

Retail Team Member

Cotton On Kids
03.2010 - 12.2013

Business Administration Certificate - Business

TAFE NSW

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Petria Keen