Phaelin Collis-Senior
Lilydale,VIC
Summary
Hi, I’m Phaelin, a veterinary nurse with nearly five years of hands-on experience in animal care. While my journey in nursing has been incredibly rewarding, I’m excited to transition my skills into the administrative and receptionist realm. I am currently looking for part-time, available weekdays and weekends upon discussion
Overview
3
3
years of professional experience
Work History
Veterinary Nurse
Montrose Vetrinary Clinic
06.2023 - 03.2024
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Provided exceptional customer service through professional interactions with clients at the front desk, over the phone, or via email communications.
- Improved patient care by providing compassionate nursing support and assistance during examinations, surgeries, and treatments.
- Collaborated with veterinary team members to provide comprehensive care for patients in a fast-paced environment.
Veterinary Nurse/Receptionist
Elgar Road Vet Clinic
02.2021 - 06.2023
- Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
- Educated pet owners on preventive healthcare measures, enhancing overall pet wellness within the practice''s clientele base.
- Maintained accurate medical records for efficient patient care and treatment followup.
- Triaged incoming patients to determine treatment needs and urgency of care.
Education
Certificate IV - Veterinary Nursing
Box Hill Institute of TAFE
Melbourne, VIC09.2024
Skills
- Telephone skills
- Time Management
- Organization skills
- Customer and client relations
- Verbal and written communication
Timeline
Veterinary Nurse
Montrose Vetrinary Clinic
06.2023 - 03.2024
Veterinary Nurse/Receptionist
Elgar Road Vet Clinic
02.2021 - 06.2023
Certificate IV - Veterinary Nursing
Box Hill Institute of TAFE
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