Phebe Chen
Summary
Dynamic and results-driven professional with leadership experience at Taco Bell, excelling in customer service and inventory management. Proven ability to train teams and enhance performance while ensuring compliance with safety standards.
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
2
2
years of professional experience
Work History
Team Member
McDonald's
06.2024 - Current
- Collaborated with team members to maintain efficient workflow and ensure timely completion of tasks
- Assisted in inventory management, tracking stock levels, and restocking supplies as needed
- Operated equipment safely while adhering to company policies and safety standards
- Provided exceptional customer service by addressing inquiries and resolving issues promptly
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
Shift Manager
Taco Bell
03.2024 - 10.2025
- Supervised daily operations to ensure smooth service and compliance with company standards.
- Trained and mentored new team members to enhance performance and customer satisfaction.
- Managed inventory levels, reducing waste through efficient stock control practices.
- Implemented scheduling strategies to optimize staff coverage during peak hours.
- Monitored food safety practices, ensuring adherence to health regulations and quality standards.
Education
Bachelor of Science - Medical Science
University of New South Wales
Sydney, NSW02-2027
Skills
- Customer service
- Positive attitude
- Cash handling
- Leadership qualities
- Workplace safety
- Order preparation
- Teamwork and collaboration
Timeline
Team Member
McDonald's
06.2024 - Current
Shift Manager
Taco Bell
03.2024 - 10.2025
Bachelor of Science - Medical Science
University of New South Wales