Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pheonix Brown

Woy Woy

Summary

Dynamic team player with a proven track record at Subway, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Skilled in cash handling and maintaining a safe, organized work environment, contributing to team success and operational efficiency.

Overview

2
2
years of professional experience

Work History

Team Member

Subway
04.2025 - 08.2025
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Team Member

Pizza Inn
05.2023 - 10.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.

Education

Year 10 Equivalent -

Brisbane Water Secondary College
Umina

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Following instructions
  • Collaboration and teamwork
  • Cash handling
  • Cleaning

Timeline

Team Member

Subway
04.2025 - 08.2025

Team Member

Pizza Inn
05.2023 - 10.2023

Year 10 Equivalent -

Brisbane Water Secondary College

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Pheonix Brown