Pheonix Lloydsmith
Mount Druitt,NSW
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Woolworths Supermarket
09.2023 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Learned duties for various positions and provided backup at key times.
Cleaner
Family Friend
01.2016 - 01.2018
- Vacuuming, mopping, dusting, and sanitising surfaces
- Selecting and utilising appropriate cleaning agents to remove stains from surfaces
- Applying soil-repellent chemicals and deodorisers to surfaces to remove odours
- Replenishing toiletries, such as toilet paper, paper towels and hand wash
- Adhering to health and safety guidelines
- Patience and the ability to remain calm in stressful situations.
- The ability to work on your own.
- Customer service skills.
- To be thorough and pay attention to detail.
- Knowledge of public safety and security.
- Physical fitness and endurance.
- The ability to organise your time and workload.
Education
Year 10 -
Windsor High School
01.2018
Skills
- Communication skills
- Patience and composure
- Reliability and punctuality
- Customer service
- Cash handling
- POS system operation
- Product picking
- Prioritizing orders
- Online order processing
- Shelf stocking
Certification
Responsible Service of Alcohol (RSA)
Timeline
Customer Service Cashier
Woolworths Supermarket
09.2023 - Current
Cleaner
Family Friend
01.2016 - 01.2018
Year 10 -
Windsor High School