Phetmany Manivong
Canley Vale,NSW
Summary
Experienced and dedicated hospitality professional with over 5 years of experience in cafe operations and restaurant management. Proven ability to lead teams, deliver excellent customer service, and maintain high standards in food quality and safety. Skilled in team supervision, scheduling, and creating a positive dining experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cafe Team Member
Australia
Orewa, New Zealand
01.2023 - Current
- Worked in all cafe position including barista,cashier,and food prep.
- Provided friendly, fast, and efficient services to customers.
- Maintained clean and organized workstations and dining areas.
- Assisted with opening and closing procedures, stock rotation, and inventory.
- Prepared coffee and beverages to high-quality standards.
Manager Thai Restaurant
Australia
01.2021 - 12.2022
- Supervised daily restaurant operations, managing a team of staff.
- Handled hiring, training, and scheduling to ensure efficiencies, workflows.
- Maintained a high standard in food quality, cleanliness, and customer satisfaction.
- Managed inventory, placed supply orders, and controlled food and labor costs.
- Handled customer feedback and resolved complaint professionally .
Education
Bachelor's Degree - Business
University of Businesses And Technology Hanoi
Hanoi Vietnam07-2019
Some College (No Degree) - Business
Victory College
Sydney, NSWSkills
- Team leadership & Training
- Barista Skills & food preparation
- Customer service excellent
- Stuff Scheduling & invenory Management
- Conflict Resolution
- Cash Handling & POS systems
- Positive attitude and energetic
- Health & Safety compliance
Certification
- RSA & RCG & ARCG
Timeline
Cafe Team Member
Australia
01.2023 - Current
Manager Thai Restaurant
Australia
01.2021 - 12.2022
Bachelor's Degree - Business
University of Businesses And Technology Hanoi
Some College (No Degree) - Business
Victory College
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