Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Phetmany Manivong

Phetmany Manivong

Canley Vale,NSW

Summary

Experienced and dedicated hospitality professional with over 5 years of experience in cafe operations and restaurant management. Proven ability to lead teams, deliver excellent customer service, and maintain high standards in food quality and safety. Skilled in team supervision, scheduling, and creating a positive dining experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cafe Team Member

Australia
Orewa, New Zealand
01.2023 - Current
  • Worked in all cafe position including barista,cashier,and food prep.
  • Provided friendly, fast, and efficient services to customers.
  • Maintained clean and organized workstations and dining areas.
  • Assisted with opening and closing procedures, stock rotation, and inventory.
  • Prepared coffee and beverages to high-quality standards.

Manager Thai Restaurant

Australia
01.2021 - 12.2022
  • Supervised daily restaurant operations, managing a team of staff.
  • Handled hiring, training, and scheduling to ensure efficiencies, workflows.
  • Maintained a high standard in food quality, cleanliness, and customer satisfaction.
  • Managed inventory, placed supply orders, and controlled food and labor costs.
  • Handled customer feedback and resolved complaint professionally .

Education

Bachelor's Degree - Business

University of Businesses And Technology Hanoi
Hanoi Vietnam
07-2019

Some College (No Degree) - Business

Victory College
Sydney, NSW

Skills

  • Team leadership & Training
  • Barista Skills & food preparation
  • Customer service excellent
  • Stuff Scheduling & invenory Management
  • Conflict Resolution
  • Cash Handling & POS systems
  • Positive attitude and energetic
  • Health & Safety compliance

Certification

  • RSA & RCG & ARCG

Timeline

Cafe Team Member

Australia
01.2023 - Current

Manager Thai Restaurant

Australia
01.2021 - 12.2022

Bachelor's Degree - Business

University of Businesses And Technology Hanoi

Some College (No Degree) - Business

Victory College
Phetmany Manivong