Overview
Work History
Education
Skills
Internship Experience
Certification
Languages
Timeline
Generic

Phey Xuen Lau

PERTH,WA

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista/Soft-serve Crew

Whisk Creamery
PERTH, WA
01.2023 - Current
  • Filling up stock items during shift and cleaning up for closing
  • Taking in-store and delivery orders
  • Make latte-art

Service Crew/Kitchen Hand

BUFFALO PASTRY & COFFEE CAFÉ, Malaysia
Sungai Petani , Kedah
02.2022 - 06.2022
  • Processed order transaction, handled debit and cash operations.
  • Responded to customer concerns efficiently and provide excellent customer services.
  • Offer support to other station during high-volume shifts.
  • Worked 3 -4 days a week

Self Employment

Phey Xuen Lau
Sungai Petani , Kedah
06.2021 - 07.2021
  • Decided to start a small online business due to COVID-19 movement restrictions. I ran the business on my personal Instagram account, which was the main site for photos of my product and payment methods. I designed and personalized 'thank you' stickers to give buyers a sense of gratitude.

Restaurant Supervisor/Service Crew

ETERNAL ZONE 88 RESTAURANT, Malaysia
Sungai Petani , Kedah
04.2020 - 06.2020
  • Inputting payment into POS system
  • Reconcile daily sales, resolving discrepancies
  • Handled challenging situation and provide help to customer
  • Worked 5 days a week

Education

Bachelor of Commerce - Business Analytics & Global Business

University of Western Australia
Perth, WA
07.2024

Some College (No Degree) - Diploma of Commerce UWA Stream

Canning College
Perth, WA
12-2021

Some College (No Degree) - CERT IV in University Access Program

Canning College
Perth, WA
12-2020

Skills

  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Food and Beverage Service
  • Conflict management
  • Interpersonal skills

Internship Experience

CE GOD & ASSOCIATES 

Compile financial data      Jan 2020 – Jun 2020

  • Processed documents within anticipated timeframes(fiscal year) to assist senior leader.
  • Applied mathematical skills to check figures, correct figures with physical and digital files.
  • Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
  • Matched and organized date with invoices and recorded required information.

Certification

  • X-Culture Global Collaboration - Oct, 2023

Languages

Chinese (Mandarin)
Native/ Bilingual
English
Native/ Bilingual
Malay
Limited
Hokkien
Native/ Bilingual

Timeline

Barista/Soft-serve Crew

Whisk Creamery
01.2023 - Current

Service Crew/Kitchen Hand

BUFFALO PASTRY & COFFEE CAFÉ, Malaysia
02.2022 - 06.2022

Self Employment

Phey Xuen Lau
06.2021 - 07.2021

Restaurant Supervisor/Service Crew

ETERNAL ZONE 88 RESTAURANT, Malaysia
04.2020 - 06.2020

Bachelor of Commerce - Business Analytics & Global Business

University of Western Australia

Some College (No Degree) - Diploma of Commerce UWA Stream

Canning College

Some College (No Degree) - CERT IV in University Access Program

Canning College

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Phey Xuen Lau