Phil Manning
Surry Hills, Sydney,NSW
Summary
Hardworking and adaptable professional with extensive customer service experience. Thrives in fast-paced, customer-focused environments and possesses excellent interpersonal and multitasking abilities. Skilled in managing staff and overseeing day-to-day operations.
Overview
12
12
years of professional experience
Work History
Water Quality Analyst,
Sydney Water
Sydney, NSW
12.2022 - 06.2024
- Worked alongside colleagues to conduct chemical analysis of water samples in a fast-paced laboratory setting.
- Maintained continuous communication with clients, addressing enquiries and offering excellent customer support.
Scientist,
United Utilities
Warrington, United Kingdom
12.2017 - 10.2022
- Conducted regular analysis on environmental samples following standard operating procedures.
- Fostered strong client relationships through continuous interaction and excellent customer support.
Catering Server,
Barrett's Event Caterers
Manchester, United Kingdom
09.2015 - 06.2017
- Delivered high-quality food and beverage service to patrons at various occasions like weddings, corporate events, and private parties.
- Served as a reliable and efficient waitstaff member by welcoming and seating customers, executing order requests, and delivering food and drinks.
- Maintained cleanliness and organization in serving areas at a consistently high level.
- Received positive client feedback due to exceptional service and professionalism.
Bartender,
Butcher's Arms
Warrington, United Kingdom
06.2012 - 09.2015
- Prepared and served a variety of beverages, both alcoholic and non-alcoholic.
- Served meals while promptly attending to customer needs and achieving high levels of satisfaction.
- Managed inventory and restocked supplies to ensure efficient operations.
- Trained and supervised new staff members.
Education
Bachelor of Science - Biology With A Modern Language (Spanish)
University of Manchester
Manchester, United Kingdom06-2017
Skills
- Complex Problem-Solving
- Teamwork and Collaboration
- Customer service expertise
- Food Service
- Beverage Preparation
- Proficient in English and Spanish
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Water Quality Analyst,
Sydney Water
12.2022 - 06.2024
Scientist,
United Utilities
12.2017 - 10.2022
Catering Server,
Barrett's Event Caterers
09.2015 - 06.2017
Bartender,
Butcher's Arms
06.2012 - 09.2015
Bachelor of Science - Biology With A Modern Language (Spanish)
University of Manchester
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