Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Je Yan Hsu

Burwood,NSW

Summary

My name is Je-Yan Hsu, I'm 26 years old. I was born in Taiwan but I moved to Shanghai when I was 5 years old with my family, Mandarin Chinese is my mother tongue, and I'm also comfortable with Taiwanese, I attended an international school in Shanghai from kindergarten to the third year of junior high, therefore I am also very fluent in English.

After high school, I returned to Taiwan and enrolled at I-Shou International School in Kaohsiung. I later graduated from Macquarie University in Australia with a major in Economics. My foundation in macroeconomics, finance, statistics, and accounting is solid, and I've also delved into basics of programming languages like Python and R during my university studies.

My father is a Taiwanese businessman who runs a textile trading company in mainland China. Starting from high school, I interned at the Shanghai office every summer. My tasks included entering data, reviewing financial reports, and as I have passion for creative editing I also create videos or presentations for the company. I often traveled with colleagues and managers to various locations in China or overseas, one of my most important achievements was I presented and promoted a new fabric from our company to the world renowned brand New Era which ultimately secured a contract for our company.

I'm optimistic, proactive, enjoy making friends, and have a keen interest in understanding different cultural backgrounds. At Macquarie University, I served as the secretary for the Taiwanese Student Association, documenting meeting content and managing the club's finances. Growing up in Shanghai has made me familiar with Chinese culture, lifestyle, consumption patterns, and economic development.

Apart from my decade in Shanghai, I've visited many major coastal cities in China. From my primary and secondary school years in Shanghai to my university years in Sydney, I've made friends with people who are now working or starting businesses in mainland China and around Asia, building a network of friends from mainland China, Hong Kong, and Macau as well as Southeast Asia.

My passion for language learning extends beyond Mandarin, English, and Taiwanese. I'm extremely fluent in Cantonese from interactions with friends in Hong Kong, Macau, and Southeast Asia since childhood. I've also studied basic Japanese and Korean. I worked part-time in an Australian supermarket for two years, organizing shelves and assisting customers with Chinese-English translation.

In 2020, due to the pandemic, I temporarily returned to Taiwan, completed military service, and utilized my computer skills and artistic design abilities on the Fiverr platform. I also worked on Shopify for website designs and offered Mandarin and Cantonese tutoring services, earning for my final year's tuition in Australia. After the pandemic, I returned to Australia in 2023 and graduated in 2024. I am a hardworking student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Overview

5
5
years of professional experience

Work History

Restaurant Waiter

Chaoshan Taste
08.2023 - Current
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Restaurant Waiter

Mcdonalds, PDI FOODS
09.2022 - 07.2023
  • Worked with floor team and managers to meet wide range of customer needs.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Intern

Running Holdings Textile
06.2019 - 08.2019
  • Facilitated successful completion of projects from concept to launch.
  • Frequently inspected production area to verify proper equipment operation.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Developed effective improvement plans in alignment with goals and specifications.

Education

Bachelor of Economics - Economics

Macquarie University
Sydney, NSW
07.2024

Skills

  • Food Safety Standards
  • Professional Appearance
  • Food safety awareness
  • Cash Handling
  • Warm and Friendly
  • Guest Relations Management

Languages

Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
English
Full Professional
Korean
Limited Working
Japanese
Limited Working

Timeline

Restaurant Waiter

Chaoshan Taste
08.2023 - Current

Restaurant Waiter

Mcdonalds, PDI FOODS
09.2022 - 07.2023

Intern

Running Holdings Textile
06.2019 - 08.2019

Bachelor of Economics - Economics

Macquarie University
Je Yan Hsu