Trading card games
Pc Gaming/Components/peripherals
PS5 Exclusives
Anything magic the gathering
EB GAMES Employee
EB GAMES
09.2023 - 02.2024
- Encouraged connections i am very happy person especially trying to make a customers time with eb games an enjoyable one
- Multitasking : tasks with professionalism during peak periods in order to meet the needs of both guests and the store efficiently.
- Making the store look Full Always had discussions with my team members about how the stores
- Welcoming atmosphere for all, EB games
- Customer Service Excellence : Provided a welcoming and friendly shopping experience for customers, leveraging a bubbly personality to make customers feel at ease. Assisted with any inquiries and provided honest, informed recommendations tailored to individual needs.
- Sales Achievement : Consistently met or exceeded sales targets by actively engaging customers, with our deals such as our EB Care plans, Scratch protection or even our "When you spend over $30" deals we offer on holidays
- Stock Management : Tidying our packages, organizing inventory, and maintaining a clean and visually appealing store layout. Contributed to accurate stock counts and inventory management by being detail-oriented and organized.
- Team Collaboration : Worked closely with my team members, getting to know them well and even having outside events with them. I enjoy working with others and understanding them and knowing them personally to have a better work experience, store experience and a closer bond in general
- Handling Transactions : Conducted cash and card transactions with accuracy, maintaining professionalism at all times. Ensured a high level of honesty when processing returns, exchanges, and handling customer issues.
- Gaming Knowledge : Stayed up-to-date on the latest game releases, consoles, and gaming accessories to provide customers with informed advice. Actively participated in game launches and promotional events, furthering my product knowledge.
- Customer Service Excellence : Provided a welcoming and friendly shopping experience for customers, leveraging a bubbly personality to make customers feel at ease. Assisted with gaming-related inquiries and provided honest, informed recommendations tailored to individual needs.
- Sales Achievement : Consistently met or exceeded sales targets by actively engaging customers, promoting new products, and providing information about promotions and pre-orders. Demonstrated a professional approach to upselling without compromising customer trust.
- Stock Management : Assisted in receiving shipments, organizing inventory, and maintaining a clean and visually appealing store layout. Contributed to accurate stock counts and inventory management by being detail-oriented and organized.
- Team Collaboration : Worked closely with other team members to create a positive work environment, supporting colleagues during busy times and sharing knowledge about new releases and gaming trends.
- Handling Transactions : Conducted cash and card transactions with accuracy, maintaining professionalism at all times. Ensured a high level of honesty when processing returns, exchanges, and handling customer issues.
- Gaming Knowledge : Stayed up-to-date on the latest game releases, consoles, and gaming accessories to provide customers with informed advice. Actively participated in game launches and promotional events, furthering my product knowledge.
- Good Habits : double triple checking if stock has been gutted, making sure that the disc are sorted alphabetically, making the store look nice and full, being resourceful (with paper we use and how much we need to print and recycling old boxes) and making sure our back room is categorised neatly and where they should be (Big and miscellaneous items on the top and more frequent items in easy to reach spots but also
