Philomena Solomona

• Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
• Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
• Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
• Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
• Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
• Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
• Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.

• Self motivated, Complete tasks under pressure, Reliable, Work well with team mates as well as individually, Carry 20kg bags

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.
• Maintained productive, efficient approach to all tasks.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.

• Night filling, Meeting targets, Working well in teams, Pick & pack, Cleaning after myself if needed after every job, followed safety protocols, Honest & Trustworthy, Excellent customer service

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Answered customer questions and provided detailed product information.
• Performed inventory control, such as counting, and stocking merchandise.
• Greeted customers and directed to requested products.
• Maintained effective team member communication.
• Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.

• served the plates out, Take orders, Face to Face dealings, cleaned up, Setting up for events when needed

• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Communicated with kitchen staff to enable accurate food preparation.
• Arranged tables and chairs for special occasions and events.
• Provided attentive service and proactively assessed guest needs.
• Processed payments for orders and provided customers with change.
• Greeted customers and provided menus upon arrival to dining room.
• Assisted with bussing tables and cleaning up spills.
• Answered customer questions about food and beverage items and assisted with menu selections.
• Checked dining area supplies of linens, wrapped silverware, and replenished low stock.