Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Hobbies
Timeline
Generic

Phoebe Rose Lewney

Summary

Organised and dependable candidate in the workplace and personal environment. Successful at managing multiple priorities with a positive attitude. Keen and willing to uplift team members and customers and take on responsibilities. Highly passionate to work hard and improve personal skills and capabilities while also taking on the role of a reliable team member.

Overview

3
3
years of professional experience

Work History

Service Team Member

Coles
10.2021 - Current
  • Demonstrated flexibility in scheduling by working various shifts as needed, including weekends and holidays, exhibiting reliability as a team member.
  • Exhibited high energy and professionalism when dealing with customers and colleagues.
  • Enhanced productivity levels by being a team leader for other staff members.
  • Collaborated with staff members to enhance customer service experience.
  • Delivered prompt service to prioritize customer needs.

Retail Volunteer Member

RSPCA Op Shop
10.2021 - 03.2022
  • Built customer loyalty by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Expanded knowledge on interest of animal welfare and importance of RSPCA cause.
  • Engaged in friendly conversation with customers.
  • Worked well in a team setting, providing support and guidance.
  • Learned and adapted quickly to new technology.
  • Adequate POS (point of sale) training

Magazine Distributor

IVEHUB
04.2021 - 09.2021
  • Streamlined distribution processes for improved efficiency and reduced delivery times.
  • Communicated regularly with dispatcher for delivery route details and changes.
  • Loaded and organised magazine bundles to prepare for delivery.
  • Organized and detail-oriented with a strong work ethic.

Education

High School Diploma -

Brighton Secondary School
North Brighton, SA
11.2023

Skills

  • POS Systems
  • Calm and Professional Under Pressure
  • Understanding Customer Needs
  • Money handling abilities
  • Problem Resolution
  • Employee Coaching
  • Customer Service
  • Cleanliness and Tidiness
  • Creative and Critical Thinking

Accomplishments

  • Academic Achievement Award in Year 12 Psychology
  • Leadership Achievement Award
  • Obtained chair-person position in Student Well-being Team at Brighton Secondary School
  • Completed food safety and customer service certificates.
  • Organised fundraisers at school and lead whole school activities for Harmony Day, Men's Mental Health Day and RUOK day

Additional Information

Reference

Prior manager from Coles

If in need of referral, contact via email or phone to organise contact with previous manager.

Hobbies

I thoroughly enjoy outdoor activities and spending time in nature such as surfing, snorkelling, hiking, running, cycling and spending time with animals including my own pets and experiences at wildlife parks.

Timeline

Service Team Member

Coles
10.2021 - Current

Retail Volunteer Member

RSPCA Op Shop
10.2021 - 03.2022

Magazine Distributor

IVEHUB
04.2021 - 09.2021

High School Diploma -

Brighton Secondary School
Phoebe Rose Lewney