Phoenix Campbell-Sheely
Newcastle,New South Wales
Summary
Reliable and hardworking individual with 5 years of experience serving customers using exceptional and proficient interpersonal skills. Consistently friendly and professional when handling diverse customer needs while maintaining motivation to improve service satisfaction and contribute to company success. Pursuing employment options where good customer service and a positive attitude will make a difference. Ready to learn and contribute to team success.
D.O.B. 23/07/2003
Overview
5
5
years of professional experience
Work History
Function Attendant
The Wests Group Australia
Newcastle, NSW
05.2023 - Current
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Assisted in event set up and pack down.
Team Member
JD Sports
Kotara, NSW
03.2022 - Current
- Operated cash register, scanned items, bagged merchandise and properly handled methods of payment to facilitate accurate sales transactions.
- Gained knowledge on items and demonstrated enthusiasm and belief for product and company philosophy.
- Presented different categories of shoes/clothes and shoe care products and explained features, benefits and technical specs to generate sales/KPIs
Oporto Team Member
Oporto
Kotara, NSW
03.2019 - 04.2023
- Supported service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Communicated information to customers about product quality, value and style.
- Offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
Event Retail Assistant
TPF Sports
Newcastle, NSW
03.2023 - 03.2023
- Assisted in ringing up sales at registers and bagging merchandise.
- Learnt new skills and information on the job, with the ability to pick up and apply new knowledge within a short time period.
Event Food and Beverage Attendant
Bimbadgen Estate
, NSW
02.2023 - 02.2023
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Poured wine, and served cans of beer to patrons in a fast paced environment.
Education
Bachelor of Development Studies/Bachelor of Communication -
University of Newcastle
01-2025
High School Diploma -
Lambton High
12.2021
RSA
Valid Until 09/12/25
Skills
- Self-awareness
- Communication skills
- Interpersonal skills
- Positive attitude and a willingness to learn
- Flexibility/adaptability
- Time-management
- Teamwork
- Problem-solving
technical skills
- Service orientated.
- Product organisation.
- Multi-tasking skills.
- Ability to work in a fast-paced environment.
- Experience in handling money.
References
References available upon request.
Timeline
Function Attendant
The Wests Group Australia
05.2023 - Current
Event Retail Assistant
TPF Sports
03.2023 - 03.2023
Event Food and Beverage Attendant
Bimbadgen Estate
02.2023 - 02.2023
Team Member
JD Sports
03.2022 - Current
Oporto Team Member
Oporto
03.2019 - 04.2023
Bachelor of Development Studies/Bachelor of Communication -
University of Newcastle
High School Diploma -
Lambton High
RSA
Valid Until 09/12/25
Similar Profiles
Wayne EnglandWayne England
Operations Manager at Ainslie Group – Ainslie Football and Social Club (AFC) & Gungahlin Lakes Golf and Community Club (GLGCC)Operations Manager at Ainslie Group – Ainslie Football and Social Club (AFC) & Gungahlin Lakes Golf and Community Club (GLGCC)
Ashleigh BurlingAshleigh Burling
Bar Gaming Attendant at Wests Group MacarthurBar Gaming Attendant at Wests Group Macarthur
Buu Quan LUUBuu Quan LUU
Intern at The Wests GroupIntern at The Wests Group