Phuoc Lu
Melbourne,VIC
Overview
2
2
years of professional experience
Work History
Team Member
Black & White Milk Tea
St Albans, VIC
06.2023 - 10.2023
- Restocked and cleaned counter and service stations throughout shifts.
- Presented menus and answered questions regarding items.
- Provided excellent customer service by engaging in friendly conversation with guests.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Welcomed customers, offering assistance to help find store items.
Team Member
A Dat Asian Gorcery Store
Deer Park, VIC
02.2022 - 06.2022
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions, and offered product advice.
- Scanned items and checked pricing on cash register for accuracy.
Education
Pharmaceutical Sciences
Monash University
Parkville, VICSkills
- Customer Service
- Workplace Safety
- Cleaning
- Positive Attitude
- Safety Understanding
- Clear Communication
Languages
English
Full Professional
Vietnamese
Native/ Bilingual
Timeline
Team Member
Black & White Milk Tea
06.2023 - 10.2023
Team Member
A Dat Asian Gorcery Store
02.2022 - 06.2022
Pharmaceutical Sciences
Monash University
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