Phuong Anh (Annie) Tran
Croydon Park,SA
Summary
Driven college student with prior exposure in customer service; proficient communicator; and quick study. My prior experience as a part-time waiter in a bustling restaurant has equipped me with valuable skills in communication, organization, and customer service. I possess knowledge of serving best practices and am enthusiastic about expanding my understanding of the culinary and hospitality sectors.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter
House Of Nguyen PTY LTD
09.2023 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Restaurant Waiter
GIN LONG (ADL) PTY LTD
10.2022 - 04.2023
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest
warmly. - Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Asked diners about meals to assess satisfaction and collect vital
feedback to improve operations. - Observed diners to respond to additional requests and determine when meal completed.
Front of House Staff Member
THE TRUSTEE FOR THE T.TU FAMILY TRUST
08.2022 - 03.2023
- Memorized menu and offered discerning recommendations,
remained steps ahead of patron's needs and desires and
accurately gauged level of interest in conversation and small
talk. - Established welcoming atmosphere by greeting each guest
warmly. - Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Listened to customer desires and needs to recommend optimal products.
- Verified orders and bagged items for easy transport.
Education
Bachelor of Commerce - Accounting
University of Adelaide
Adelaide, SA12.2025
MBA - Foundation
The University of Adelaide College
Adelaide, SASkills
- Works skill-fully in high
pressure situations and thrives
in fast paced environments - Creative thinker and problem
solver - Decisive and takes initiative
Approachable, friendly and
charismatic
- Organized and skilled in time
management - Works well independently and
as part of team - Flexible use of English
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Restaurant Waiter
House Of Nguyen PTY LTD
09.2023 - Current
Restaurant Waiter
GIN LONG (ADL) PTY LTD
10.2022 - 04.2023
Front of House Staff Member
THE TRUSTEE FOR THE T.TU FAMILY TRUST
08.2022 - 03.2023
Bachelor of Commerce - Accounting
University of Adelaide
MBA - Foundation
The University of Adelaide College
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