Coordinated patient scheduling, check-in, check-out and payments for billing.
Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Pharmacy Assistant
Priceline Pharmacy Central Park & Coogee
09.2022 - Current
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
Re-stocked shelves with prescribed medications and health care products.
Medical Assistant Intern
Aryu International Hospital
02.2020 - 09.2020
Communicated with patients and families to answer questions and provide reassurance.
Collected histories, vitals, and current complaints via patient interviews.
Sought feedback and guidance from supervisors to continuously improve performance.
Education
Bachelor of Science - Applied Medical Science
University of Sydney
Sydney, NSW
06-2024
High School Diploma -
International School of Myanmar
Yangon, Myanmar
05-2021
Skills
Teamwork
Problem-solving
Front Desk Operations
Telephone Etiquette
Appointment Scheduling
Microsoft Office
Product restocking
Languages
English
Native or Bilingual
Burmese
Native or Bilingual
Timeline
Medical Receptionist
Woollahra Family Medical Practice
08.2024 - Current
Pharmacy Assistant
Priceline Pharmacy Central Park & Coogee
09.2022 - Current
Medical Assistant Intern
Aryu International Hospital
02.2020 - 09.2020
Bachelor of Science - Applied Medical Science
University of Sydney
High School Diploma -
International School of Myanmar
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