Piper Heard
Footscray,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Emergency Services Clerk
Melbourne Health
05.2021 - Current
- Enhanced the accuracy of medical records by meticulously collecting and updating patient information as needed.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Worked with electronic health records software and database systems.
- Enhanced patient experience by providing efficient and accurate administrative support to medical staff.
- Streamlined hospital operations by organizing and maintaining patient records, ensuring easy access for healthcare professionals.
- Contributed to a positive hospital environment by greeting patients, addressing concerns, and directing inquiries to appropriate personnel.
Family Babysitter
The Wilde Family
04.2017 - Current
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Assisted with bedtime routines, ensuring a consistent schedule for optimal rest and development.
- Promoted good behaviour by using positive reinforcement techniques, such as praise and rewards.
- Enhanced children''s well-being by providing a safe and nurturing environment.
Volunteer
Edmund Rice Community & Refugee Services
04.2023 - 11.2023
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted lead teachers with lesson plan creation and materials development .
- Supported student learning objectives through personalized and small group assistance.
- Enhanced community engagement by organizing and leading outreach events.
Retail Sales Associate
Footlocker Retail
11.2018 - 06.2021
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet daily and weekly KPI's
Education
Bachelor of Education - Primary And Secondary Education
Australian Catholic University
Melbourne, VIC11.2026
High School Diploma -
Overnewton Anglican Community College
Keilor, VIC10.2020
Skills
- Organizational Skills
- Attention to Detail
- Problem Solving
- Team Collaboration
- Relationship Building
- Emotional Intelligence
- Time Management
Timeline
Volunteer
Edmund Rice Community & Refugee Services
04.2023 - 11.2023
Emergency Services Clerk
Melbourne Health
05.2021 - Current
Retail Sales Associate
Footlocker Retail
11.2018 - 06.2021
Family Babysitter
The Wilde Family
04.2017 - Current
Bachelor of Education - Primary And Secondary Education
Australian Catholic University
High School Diploma -
Overnewton Anglican Community College
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