Piyatida Nathamchon
Cranbourne West,VIC
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
3
3
years of professional experience
Work History
Receptionist Administrator
Glen Smiles Dental
Cranbourne,Mel, VIC
02.2022 - Current
- Warmly welcome 20-40 patients per shifts, coordinated check-in, collecting insurance, and direct them to their destination.
- Managed 2 phone lines and facilities over 50+ calls/day with patients,vendors and staff.
- Provides administrative and clerical support via EMR system and Microsoft Excel.
- Coordinated pick up and delivery of express mails and services, unpacked inventory, and stock supplies.
- Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
Dental Assistant
Seaford smiles dental
Seaford,Mel, VIC
01.2022 - 03.2022
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
Sale Assistant/Barista
Gloria Jeans
Cranbourne, VIC
11.2021 - 01.2022
- Organized store shelves, counters, and displays to promote products.
- Assisted barista staff members with making espresso-based beverages during peak hours.
- Provided excellent customer service by greeting patrons upon arrival and addressing their inquiries in a timely manner.
- Managed inventory levels of all food items used in the cafe area to ensure freshness.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Sales Assistant
Kentucky Fried Chicken
Cranbourne, VIC
02.2021 - 12.2021
- Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Cranbourne Secondary College
Cranbourne12-2021
Certificate III Dental Assistant -
TAFE
Skills
- Computer/IT skills (software expertise, Web analytics)
- Able to work well in a team, contributing ideas and corporation with with others
- An effective written and verbal communicator, with the ability to convey information clearly
- Built rapport with new and returning customers to promote the company’s mission and values
- Able to prioritise tasks effectively, ensuring efficient allocation of time
- Dentrix Practice Management Software
- Customer service skills
- Sales Records Managements
- Payment Collection
Timeline
Receptionist Administrator
Glen Smiles Dental
02.2022 - Current
Dental Assistant
Seaford smiles dental
01.2022 - 03.2022
Sale Assistant/Barista
Gloria Jeans
11.2021 - 01.2022
Sales Assistant
Kentucky Fried Chicken
02.2021 - 12.2021
Cranbourne Secondary College
Certificate III Dental Assistant -
TAFE