Po-Chun Huang
Redfern
Summary
Friendly and adaptable, with strong passion for customer service. Proficient in providing exceptional customer service, utilizing POS systems, and working collaboratively within a team. Strong knowledge of food and beverage safety standards. Committed to delivering outstanding dining experiences and cultivating a positive team atmosphere. Currently pursuing a Master of Commerce at the University of Sydney, further enhancing expertise in the field.
Overview
4
4
years of professional experience
Work History
Waiter
B Square
05.2024 - 07.2024
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Bubble Tea Barista
Macutea
02.2022 - 06.2022
- Adapted quickly to changing menus or promotional offerings while maintaining knowledge on each dish''s ingredients and preparation methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
The Infield
morimori yakiniku
10.2021 - 01.2022
- Process Ingredients
- Plating
Bartender
Sparrow bar
09.2020 - 06.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Education
Master in Commerce - Data Analytics And Global Logistics
University of Sydney
Sydney, NSW11-2027
Bachelor in Business Administration -
Tunghai University
06.2023
Skills
- Restaurant Host
- Customer Service Experience
- Mixology Expertise
- POS
- Restaurant Experience
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Waiter
B Square
05.2024 - 07.2024
Bubble Tea Barista
Macutea
02.2022 - 06.2022
The Infield
morimori yakiniku
10.2021 - 01.2022
Bartender
Sparrow bar
09.2020 - 06.2021
Master in Commerce - Data Analytics And Global Logistics
University of Sydney
Bachelor in Business Administration -
Tunghai University
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