POJANAPORN (PAM) BOLAND
Ettalong
Summary
Organized Customer Service and Cashiers with experience in many different restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit. Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision.
Overview
3
3
years of professional experience
Work History
Disability Support Worker
Able Futures Pty Ltd
05.2023 - Current
- Administering Medications, outreach services, SIL, , Required paperwork, Trainings while working with orgaisations.
- Active night shift.
- Personal Care by provided assistance in daily living activities by dressing, grooming, showering, and toileting patients (bowel care).
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Support Worker
Family Coast Support Pty Ltd
02.2022 - 04.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Education
Certificate III - Nationally Recognised Individual SupportDisability
ARC Training
Parramatta, NSW04.2022
Diploma of Education - Tourism (Operations Management) THT50302
HOLMES COMMERCIAL COLLEGES (NSW Campus)
Sydney, NSW11.2003
Standard Foundation Studies Computing - Computing
SWIC(Sydney West International College)
Westmead, NSW10.2002
Skills
- Excellent customer services & Computer Skills
- Daily living assistance & Personal care
- Professional Services Strategic Sourcing & Problem-solving
- PROFESSIONAL SUMMARY WORK HISTORY
- Company quality standards
- Food Preparation and Safety Kitchen equipment operation and maintenance
- Signature Dish Creation & meal preparation
- Housekeeping
- Customer Inquiry Management (CIM)
- Caring and Friendly
References
- Melissa Gavenlock
Able Futures 0476 976 626 - Melissa Pilato
Family Coast Support
0420 440 825 - Jennifer Charnnarong
0430 405 529
Languages
English
Professional Working
Thai
Native or Bilingual
Timeline
Disability Support Worker
Able Futures Pty Ltd
05.2023 - Current
Support Worker
Family Coast Support Pty Ltd
02.2022 - 04.2023
Certificate III - Nationally Recognised Individual SupportDisability
ARC Training
Diploma of Education - Tourism (Operations Management) THT50302
HOLMES COMMERCIAL COLLEGES (NSW Campus)
Standard Foundation Studies Computing - Computing
SWIC(Sydney West International College)
Similar Profiles
Lianne BrowningLianne Browning
Senior Care Coordinator/ Operational Manager at Open Futures Pty LtdSenior Care Coordinator/ Operational Manager at Open Futures Pty Ltd
Claire BoardClaire Board
Consultant for brighter futures at Brighter futuresConsultant for brighter futures at Brighter futures
Regerai timothy MangwiroRegerai timothy Mangwiro
Operations analyst at Alternative Futures GroupOperations analyst at Alternative Futures Group