Polly Upfal
Prahran
Summary
Proactive and engaging, with a proven track record at Moby, where I excelled in training staff and enhancing customer experiences. Skilled in problem-solving and verbal communication, significantly contributed to a welcoming atmosphere, mastering both professional appearance . My approach always priorities guest satisfaction and team efficiency. I also have skills in first aid and CPR, while on placement I managed a small patient load which included taking care of patients need which included taking care of both children and adults
Overview
4
4
years of professional experience
Work History
Front of House Wait Staff Member
Moby
02.2022 - Current
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest warmly.
Babysitting
Neighbourhood Familys
02.2021 - Current
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Applied effective time management techniques to meet tight deadlines.
Education
Diploma of Nursing - Heath Care
Holmesglen Institute of TAFE
Melbourne, VIC12-2025
Certificate IV - Healthcare
Holmesglen Institute of TAFE
Melbourne, VIC11-2023
Skills
- Handling complaints
- Professional appearance
- Friendly, positive attitude
- First Aid/CPR
- Problem-solving
- Working with children's check
- Verbal communication
- Police check
Timeline
Front of House Wait Staff Member
Moby
02.2022 - Current
Babysitting
Neighbourhood Familys
02.2021 - Current
Diploma of Nursing - Heath Care
Holmesglen Institute of TAFE
Certificate IV - Healthcare
Holmesglen Institute of TAFE
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