Polu Toomata
Canon Business Services
Macquarie,Act
25
years of professional experience
Mailroom Administrator handling confidential government correspondence, identity documents, and data entry in a security-controlled environment. Processes sensitive mail with accuracy, escalates 1+ irregular items per month, and protects compliance with workplace code and procedures. Brings steady judgement, careful document control, and reliable support for public-sector administration.
Work History
Administration, Data Entry, Mailroom management
4 Years 4 Months- Process 30+ confidential mail items per day for government clients while maintaining strict handling standards.
- Manage sensitive government correspondence with accuracy, confidentiality, and compliance to workplace Code of Conduct guidelines.
- Escalate suspicious or irregular items promptly in a security-controlled environment, supporting safe handling and situational awareness.
- Support vetting processes and tax file number applications through accurate data entry and careful documentation handling.
Merchandise supervisor, Team member
7 Years 6 Months- Supported 50+ customer interactions per shift while maintaining accurate, professional service in a fast-paced retail setting.
- Maintained store presentation and cleanliness standards across Majura, Tuggeranong, and Gungahlin locations.
- Organized stock replenishment and inventory placement to keep products available and shelves well-merchandised.
- Collaborated with team members to meet daily operational goals and deliver consistent customer support.
Room attendant
1 Year 2 Months- Maintained clean, safe, and well-presented facilities through routine housekeeping and attention to detail.
- Followed workplace health and safety procedures while completing routine cleaning duties to a high standard.
- Worked independently and with team members to keep guest and workplace areas consistently ready for use.
Graders, Detained
9 Years 4 Months- Inspected product quality and identified disease indicators during checks to meet production requirements.
- Applied attention to detail when trimming and portioning meat, keeping output consistent across the line.
- Followed workplace procedures closely to support safe, accurate handling of meat products and maintain steady output.
Assistant Inspector of First Aid, Blood drive coordinator.
5 Years 7 Months- Communicated professionally with clients, staff, and volunteers to support a calm, team-focused service environment.
- Organized donations, resources, and administrative materials to keep daily operations running smoothly.
- Provided reliable administrative support through data entry, filing, and document control tasks.
- Maintained a professional, empathetic approach while assisting community support initiatives.
- Handled schedule coordination, meeting coordination, and mailroom operations as needed to support office flow.
Education
Bachelor of Fashion Design
Certificates
Skills
Office correspondence management
Calendar & schedule coordination
Document preparation & formatting
Records management
Data entry
Stakeholder communication
Meeting coordination
Mailroom operations
Confidentiality & information handling
Office supply management
Purchase order processing
Accounts payable support
Filing & document control systems
Reception & front desk operations
Multi-line phone system operation
Timeline
Administration, Data Entry, Mailroom management
Canon Business Services
05.2022 - CurrentRead More
Merchandise supervisor, Team member
Big W
11.2018 - 05.2026Read More
Room attendant
Sodexo
07.2017 - 09.2018Read More
Graders, Detained
Alliance Group
01.2008 - 05.2017Read More
Assistant Inspector of First Aid, Blood drive coordinator.
Samoa Red Cross
09.2001 - 04.2007Read More
Nu'uausala College
Certificates
Read More
South Institute of Technology
Bachelor of Fashion Design
Read More