Summary
Overview
Work History
Education
Skills
Timeline
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Poorna Priyanka Asokan

Sydney

Summary

Versatile professional with 3+ years’ experience in recruitment coordination, HR administration, and customer service, complemented by a background in front-end development. Proven track record in job posting, candidate sourcing, resume screening, interview scheduling, and onboarding support. Skilled in order processing, client relationship management, data entry, records management, and process improvement. Proficient in HRIS systems, ATS, job boards (Seek, Indeed, LinkedIn). Recognized for attention to detail, confidentiality, stakeholder engagement, and the ability to manage multiple priorities in fast-paced, deadline-driven environments.

Overview

14
14
years of professional experience

Work History

Recruitment Assistant

Ontrack Systems Aus Pty Ltd
05.2021 - 07.2024
  • Assisted candidates via phone, email, and job portals to guide them through applications and onboarding.
  • Managed high-volume enquiries, providing accurate information while maintaining confidentiality.
  • Accurately recorded and updated candidate information in ATS systems, ensuring compliance with privacy regulations.
  • Collaborated with HR managers to resolve queries and deliver timely, tailored recruitment solutions.
  • Produced recruitment activity reports to support business decision-making.

General Hand (Causal)

Toll Group
07.2020 - 05.2021
  • Accurately processed 60+ customer orders per shift, including picking, packing, scanning, and labeling, with a 99% order accuracy rate.
  • Operated handheld scanners and WMS to track inventory and order progress, contributing to a 15% reduction in picking errors over 3 months.
  • Collaborated with the fulfillment team to achieve daily pick-and-pack KPIs, maintaining a 100% on-time dispatch rate during peak periods.
  • Assisted in general warehouse operations, handling 20–30 return orders daily, and supported stock replenishment, contributing to overall workflow efficiency.

Front-End Developer

Kiags Media
02.2010 - 08.2013
  • Designed and developed responsive user interfaces for ApexBiller’s healthcare billing platform using HTML, CSS, Bootstrap, and JavaScript.
  • Created and styled medical billing forms, dashboards, and data tables to improve usability for healthcare professionals.
  • Ensured responsive design across devices and browsers using Bootstrap’s grid system and components.
  • Implemented client-side validation and interactivity using JavaScript for better user experience and data accuracy.
  • Collaborated with the development team to integrate front-end pages with back-end services and APIs.
  • Maintained clean, reusable code and followed best practices for accessibility and performance.

Education

Certificate IV - Human Resource Management

ACCM
10.2023

Certificate III - Business Administration

ACCM
01.2022

Master of Computer Applications - Computer Applications

Pondicherry University
04.2006

Bachelor of Computer Science - Computer Science

Bharathidasan University
05.2003

Skills

  • Client Service & Support (Phone, Email, Web Portals)
  • Problem-Solving & Decision-Making
  • Data Entry & Records Management (ATS, HRIS, WMS)
  • Attention to Detail & Accuracy
  • Stakeholder Engagement & Team Collaboration
  • Adaptability in High-Volume Environments
  • Confidentiality & Integrity in Information Handling
  • Communication with Diverse and Vulnerable Clients

Timeline

Recruitment Assistant

Ontrack Systems Aus Pty Ltd
05.2021 - 07.2024

General Hand (Causal)

Toll Group
07.2020 - 05.2021

Front-End Developer

Kiags Media
02.2010 - 08.2013

Certificate III - Business Administration

ACCM

Master of Computer Applications - Computer Applications

Pondicherry University

Bachelor of Computer Science - Computer Science

Bharathidasan University

Certificate IV - Human Resource Management

ACCM

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Poorna Priyanka Asokan