Poppi Lewis
Birdcage Beauty
Brisbane,QLD
2
Years of experience
In summary, with a proven ability to enhance team performance and learning from staff to achieve high standards in service delivery. I have a strong focus to help customers and make them happy where I can. And I am always willing to learn and be guided to new things.
Work History
Assistant Manager
2 Years 1 Month- Optimized inventory management processes to enhance product availability and reduce stock discrepancies.
- Trained and mentored junior staff on best practices for customer service and product knowledge.
- Streamlined appointment scheduling system, improving client satisfaction and reducing wait times.
- Developed promotional strategies that increased customer engagement and boosted sales during peak seasons.
- Provided high-quality nail services, ensuring client satisfaction and repeat business.
- Cleaned and sanitized designated areas, ensuring compliance with health and safety standards.
Education
No Degree
Skills
Customer service
Money handling
Team leadership
Decision-making
Customer relations
Staff training and development
Retail operations
Interests
I play soccer at a high level of standards
and I train on Tuesdays and Thursday's from 7-8:45pm. While my games are usually on a Saturday evening. I do this while going to school from 8:30am-2:20pm from Monday to Thursday's and on Friday I finish school at 1pm. Making me more then able to work after school on the days I can.
Timeline
Assistant Manager
Birdcage Beauty
02.2024 - 03.2026Read More
Morayfield State High School
No Degree
Read More