Poppy Huang
Melbourne,VIC
Summary
Detail-oriented team player successful at managing multiple priorities in a positive and vibrant manner. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Bubble Tea
CoCo Fresh Tea & Juice
08.2022 - 06.2023
- Expertly crafted a variety of bubble tea beverages, demonstrating proficiency in mixing, shaking, and sealing techniques.
- Maintained detailed knowledge of menu offerings, including seasonal specials and new products.
- Demonstrated excellent interpersonal skills by building rapport with customers.
- Leveraged social media to engage with customers and promote store offerings.
- Upheld the highest standards of cleanliness and organization.
Waitress
Pizza Hut
06.2021 - 08.2021
- Managed all aspects of the guest's dining experience, from initial greeting to final bill settlement, with a friendly and professional demeanour.
- Utilized strong communication skills to clearly convey menu details and promotional information to customers.
- Used cash registers and credit card machines to cash out customers.
- Collaborated seamlessly with kitchen staff to ensure timely and accurate order fulfillment.
- Kept server areas clean and stocked to increase efficiency while working tables.
Bubble Tea Barista
Mixue Ice Cream & Tea
06.2019 - 08.2019
- Excelled in a multitasking environment, balancing drink preparation, ice cream service, and customer interactions.
- Handled cash and card transactions with integrity
- Managed high-volume orders with precision and speed,
- Cross-trained in various roles, showcasing versatility and a commitment to team support during peak hours.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
Master of Arts - Education (TESOL)
University of Melbourne
Parkville, VIC06.2025
Skills
- Multitasking Talents
- Strong Interpersonal & Communication Skills
- High-volume Order Efficiency
- Responsive and Solution-focused
- Keen Attention to Details
- Fluent in English
- Verbal Communication
- Versatile and adaptable, quickly learning new roles and skills to support evolving business needs
Timeline
Bubble Tea
CoCo Fresh Tea & Juice
08.2022 - 06.2023
Waitress
Pizza Hut
06.2021 - 08.2021
Bubble Tea Barista
Mixue Ice Cream & Tea
06.2019 - 08.2019
Master of Arts - Education (TESOL)
University of Melbourne
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