Porshia Elliott
Kuoch Chemist
Lake Munmorah,NSW
1
Certification
4
years of professional experience
Im enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Im very motivated and ready to learn, grow and excel in your business.
Dedicated pharmacy assistant with proven skills in customer service, cash handling, and medication preparation. Committed to enhancing patient care and streamlining pharmacy operations.
Work History
Pharmacy Assistant
1 Year 4 Months- Supported pharmacists by assisting in medication preparation and accurate dispensing.
- Managed inventory levels to maintain availability of critical pharmaceutical supplies.
- Conducted patient consultations, offering medication information and addressing inquiries.
- Worked alongside healthcare professionals to enhance patient care outcomes.
- Facilitated pharmacy operations by organizing prescription documentation and records.
- Monitored product expiration dates to remove outdated stock promptly.
- Followed safety protocols to ensure a clean and organized workspace.
- Enhanced understanding of medication classes through mentorship and training sessions.
- Delivered friendly customer service at drop-off and pick-up locations.
- Built strong connections with healthcare providers by communicating effectively about prescriptions and collaborating on patient care plans.
- Informed patients about potential drug interactions, side effects, and proper administration methods.
- Prepared prescription packaging and labels, ensuring accuracy in dosage, side effects, interactions, and refill instructions.
- Improved patient understanding by delivering clear medication counseling and answering questions.
- Streamlined the patient check-out process, significantly reducing wait times and increasing customer satisfaction.
- Maintained pharmacy operations with strict adherence to regulatory standards.
- Provided empathetic patient support, addressing concerns and fostering trust in pharmacy services.
- Assisted pharmacy staff with inventory management, purchasing, and receiving.
Customer Service
2 Years 7 Months- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
Hair Salon Assistant
2 Months- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
- Improved salon efficiency by multitasking various responsibilities such as answering phone calls, greeting clients, and handling payments.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Contributed to positive client experiences by offering refreshments and engaging in friendly conversations throughout their appointments.
- Prepared styling tools for daily use, ensuring all equipment was sanitized and functioning properly for stylist use.
- Supported stylists during haircuts by providing necessary tools and equipment, aiding in the timely completion of appointments.
Customer Service Cashier
3 Months- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Wait Staff Member
6 Months- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Education
- Year 10
Skills
Team Player
Warm and Friendly
Customer Service and Rapport
Transactions and Cash Handling
Accuracy and Efficiency
Billing and Payment Processing
Phone Inquiries
Stock replenishing
Serving Customer Needs
Interests
- Meeting new people
- Keeping busy
- Health & beauty
- Gym
Certification
S2/S3
Timeline
Pharmacy Assistant
Kuoch Chemist
04.2025 - CurrentRead More
Hair Salon Assistant
The Cut Off Point
11.2023 - 01.2024Read More
Customer Service
Kmart
05.2023 - 12.2025Read More
Customer Service Cashier
Super Dollar Stores
02.2023 - 05.2023Read More
Wait Staff Member
3 in 1 Asian
08.2022 - 02.2023Read More
Lake Munmorah High School
from Year 10
Read More