Portia-Anne Segers

• Develop and implement scheduling strategies to meet fluctuating demand and improve resource allocation.
• Collaborate with management to forecast labor needs based on production schedules and seasonal variations.
• Analyze workforce trends to optimize staffing levels and enhance operational efficiency.
• Monitor key performance indicators to assess workforce productivity and identify areas for improvement.
• Streamlined reporting processes, enhancing accuracy of workforce data used for strategic decision-making.
• Prepared and maintained reports, dashboards, and monthly packages.
• Optimized schedules, forecasts, and other tools to present to management.
• Increased operational efficiency through continuous review of workforce performance metrics and recommending adjustments as needed.
• Facilitated communication between employees and management regarding scheduling preferences, promoting a positive work environment.
• Evaluated effectiveness of current staffing models, recommending changes to improve productivity levels across departments.
• Conducted regular audits of HR systems and processes related to workforce planning, ensuring accurate recordkeeping practices.
• Optimized labor costs by developing and implementing strategic workforce plans tailored to business needs.

• Implemented performance tracking systems, facilitating continuous improvement and accountability within the team.
• Developed standard operating procedures to optimize productivity and maintain regulatory compliance.
• Enhanced communication channels among departments, improving collaboration on cross-functional projects.
• Resolved operational challenges by analyzing workflows and recommending strategic process adjustments.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.

This process is to simplify the distribution of volume when setting up a batch for extraction. It also gives more accurate information on Store Volume by separating the Automated volume from the total store volume.

• This function is performed once per day and the data on the extraction sheet will have data from 2 different transmission days when finished.
• Data entry of store orders to be processed on a daily basis.
• Access to Google sheets and WMS is vital to complete this role
• Control of Extracting /Suspending batches as they are picked and packed for distribution to Supermarkets.
• In order to perform this role you need to have high accuracy, work at a fast-paced level with almost zero error record.
• The stats role involves watching the automated area and calling jams on the conveyor belts when they occur and notifying the relevant area co-ordinator or maintenance to fix any issues. Jams or red lights on the system must be fixed immediately as it could cause major delays in getting Supermarket orders out on time.
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Managed time efficiently in order to complete all tasks within deadlines.

• Processed payroll for diverse employee groups, ensuring accuracy and compliance with regulations.
• Streamlined payroll procedures, reducing processing time while maintaining high levels of accuracy.
• Administered payroll records utilizing advanced HRIS software to ensure data integrity and streamline retrieval processes.
• Assisted in resolving payroll discrepancies through detailed investigation and effective communication with employees.
• Developed reports to analyze payroll trends, providing insights for strategic decision-making by management.
• Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
• Calculated payroll deductions by accurately using [software] and processed payroll to meet preset requirements.
• Verified and submitted timekeeping information for accurate and efficient payroll processing.
• Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
• Submitted reports on payroll activities.
• Managed employee records on the database to maintain accuracy and updated information.

• Developed and implemented training programs to enhance employee performance and productivity.
• Facilitated onboarding sessions for new hires, ensuring understanding of safety protocols and operational procedures.
• Assessed training needs through observation and feedback, tailoring content to address skill gaps.
• Led workshops on best practices in inventory management and order fulfillment processes.

• Pick stock, stage pallets ready for dispatch to stores. Operate both single and double transporters for transporting pallets of stock from one area of the warehouse to another efficiently and safely.
• Pick and pack dangerous hazardous stock orders and transport them to various dispatch bays for distribution to stores with the utmost care and safety for all fellow colleagues and myself.
• Work at a rapid pace to meet tight deadlines for the past 5 years with a 0% incident rate.
• Maintained an average pick rate of 100-130%, consistently meeting operational demands.
• First 5 years manpower casual, July 2015 – present (Permanent)