Portia Chu
Wanguri, NT,NT
Summary
Detail-oriented Pharmacy Assistant experienced in clerical duties and customer service within fast-paced environments. Delivered exceptional customer experiences through effective communication, teamwork, and efficient inventory management. Committed to maintaining high productivity and operational excellence while ensuring accuracy in prescription processing and patient profile management.
Overview
8
8
years of professional experience
Work History
Pharmacy Assistant
Chemist Warehouse
Palmerston, Northern Territory
02.2024 - Current
- Assisted pharmacists in preparing and dispensing medications accurately.
- Educated customers on medication usage, side effects, and storage requirements.
- Provided exceptional customer service by answering inquiries and resolving issues.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
- Trained new staff on pharmacy procedures and customer service standards.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Balanced cashier drawers to verify cash amounts matched sales.
- Built and maintained productive relationships with employees.
Pharmacy Assistant
Chemist Warehouse
Ludmilla, Northern Territory
07.2022 - 05.2023
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Maintained inventory records by restocking shelves with pharmaceuticals.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Counted and balanced cashier drawers.
Housekeeping Room Attendant
Coconut Grove Holiday Apartments
Coconut Grove, Northern Territory
03.2022 - 03.2023
- Checked and restocked bathrooms with towels, rugs, and toiletries to ensure guest readiness.
- Removed trash and replaced wastebasket liners to maintain cleanliness and hygiene standards.
- Attended to guest rooms by sweeping, mopping and vacuuming.
- Cleaned guest rooms by sweeping, mopping, and vacuuming to uphold quality and comfort.
- Removed trash from rooms and replaced liners to wastebaskets.
Retail Associate
Nguiu Ullintjinni Association
Darwin, NT
07.2018 - 07.2021
- Stocked and cleaned shelves, ensuring store remained neat and orderly for better customer experience.
- Counted cash, made change, and organized coupons, maintaining balanced cash register drawer.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Returned merchandise to proper areas and restocked displays to enhance store organization and accessibility.
- Stocked and cleaned shelves while maintaining neat and orderly store.
Restaurant Team Member
Nguiu Ullintjinni Association
Darwin, NT
06.2018 - 07.2021
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Sanitized counters and common areas to ensure cleanliness and reduce germ transmission.
- Processed daily cash transactions by collecting payments and providing accurate change at end of shift.
- Managed cash transactions, provided change, and balanced register at end of shift to maintain financial accuracy.
- Prepared salads, appetizers, and garnishes to support kitchen staff and enhance meal presentation.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Cafe Associate
Nguiu Ullintjinni Association
Darwin, NT
02.2019 - 05.2019
- Restocked food, utensils, and supplies each shift to ensure smooth operations.
- Prepared foods like sandwhiches & burgers on per-order basis and kept strong stock of frequently ordered items like salads on-hand.
- Prepared foods like sandwiches & burgers on per-order basis and kept strong stock of frequently ordered items like salads on-hand.
- Restocked food, utensils and supplies throughout each shift.
- Provided high-quality coffee beverages to enhance customer experience., prepared sandwiches and crafted brewed coffee beverages for approximately 15-20 customers per shift.
Education
High School Diploma -
Asuncion Melgar National High School
Capoocan Leyte, PhilippinesSome College (No Degree) - Barista Course Certificate
International College of Advanced Education
Darwin NTSkills
- Customer management
- Regulatory compliance
- Cash management
- Register operations
- Point of sale management
- Staff training
Timeline
Pharmacy Assistant
Chemist Warehouse
02.2024 - Current
Pharmacy Assistant
Chemist Warehouse
07.2022 - 05.2023
Housekeeping Room Attendant
Coconut Grove Holiday Apartments
03.2022 - 03.2023
Cafe Associate
Nguiu Ullintjinni Association
02.2019 - 05.2019
Retail Associate
Nguiu Ullintjinni Association
07.2018 - 07.2021
Restaurant Team Member
Nguiu Ullintjinni Association
06.2018 - 07.2021
High School Diploma -
Asuncion Melgar National High School
Some College (No Degree) - Barista Course Certificate
International College of Advanced Education