Poulami Ray

• Working as a Team Lead at Compass Group Australia, I showcase a wide range of skills crucial for an efficient team and seamless operations. I supervise a team of 10 members, nurturing a collaborative atmosphere while overseeing administrative duties such as handling correspondence, maintaining records, and coordinating schedules. My responsibilities included thorough inventory checks and careful budget management to ensure financial effectiveness and sufficient stock levels. I skillfully monitored work progress, devising and adjusting schedules to optimize staff availability and productivity. Effective time management was crucial as I juggled multiple tasks, including addressing customer service issues and adapting strategies to meet evolving demands. I approached conflict resolution and troubleshooting proactively, guaranteeing a harmonious work environment and swift resolution of any issues. My responsibilities also includes
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

I work as a casual worker here. My responsibility includes:

• Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
• Cultivated warm relationships with regular customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.

I worked here as an Independent Legal Counsel. My job was to deal with the client, taking brief notes of the cases, Drafting Petitions, prepare the points of Arguments. Also, I assist my senior in the court procedure and trials. In this time i have delt with various aspect of Law. I worked in Commercial and Property Law, Banking Law, and Specifically Intellectual Property Law

Here in this organization I was appointed as a legal analyst responsible for undertaking legal research, analyzing cases and therefore preparing expert witness reports. This organization works for US legal firms doing Expert Witness Profiling and delivering them expert witness reports containing detailed research on the cases such experts have been presented as expert witnesses and whether they have been accepted by the courts. Also, if accepted or rejected analyze the legal grounds on which such decision has been taken by the Courts. We had the screening team that screened cases for us and based on that we did our research. I was part of the documentation team conducting the entire procedure from researching each case using docket alarm, lexis Nexis and West Law software and therefore documenting each case and preparing a report for each expert as asked by the client firms.

It was a part-time job that I did while studying for my master’s in law for my living expenses. During my employment here, I was part of a team dedicated to offering customer services and dealing with customer satisfaction and problem solutions. My responsibility Includes

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.