Prabhjot Kaler
Summary
Results-driven Team Supervisor overseeing daily operations and staff training to enhance customer service. Committed to maintaining quality control and optimizing inventory management for operational efficiency. Proven ability to foster a positive workplace culture through effective communication and problem-solving.
Overview
6
6
years of professional experience
Work History
AIN
Proserpine nursing Home
Proserpine, Queensland
01.2020 - 02.2021
- Monitored vital signs and reported changes to nursing team promptly.
- Supported nursing staff in delivering personalized patient care and hygiene routines.
- Supported residents with mobility and transfer needs using proper techniques.
- Delivered emotional support to residents, fostering meaningful conversations that enhanced their well-being.
- Collaborated with team members to ensure quality care for all residents.
- Informed families about patient care plans and daily activities, promoting engagement in residents' care.
- Documented patient progress and care activities in electronic health records.
- Maintained cleanliness and safety of patient living areas and equipment.
Team Member
Night Owl
Airlie Beach, QLD
04.2021 - 01.2023
- Ensured cleanliness and organization of front desk area to enhance customer experience.
- Guided customers with inquiries and product selections to facilitate informed purchasing decisions.
- Collaborated with team members to ensure smooth daily operations.
- Prepared and served food and beverages according to company standards.
- Managed cash register and processed customer transactions accurately, contributing to efficient service.
- Stocked shelves and replenished supplies throughout shifts.
Team Leader
Pacific Fuel station
Cannonvale, Queensland
01.2023 - 01.2026
- Supervised daily operations and staff to ensure efficient service at busy fuel station.
- Coordinated team schedules to maximize staffing coverage during peak hours.
- Trained new employees on customer service and safety protocols to enhance team readiness.
- Resolved customer complaints promptly to enhance satisfaction.
- Ensured compliance with health and safety regulations in all tasks.
- Managed inventory levels and ordered supplies to maintain stock.
PCA
Bolton Clarke
Rockbank, VIC
02.2026 - 04.2026
- Supported clients in daily living activities and personal care, ensuring their comfort and dignity.
- Supported health professionals in implementing care plans for individuals.
- Monitored and assessed client well-being, communicating significant changes to healthcare team for timely interventions.
- Maintained cleanliness and organization of client living spaces.
- Offered companionship and emotional support, fostering a positive environment to enhance client comfort.
- Documented daily activities and client progress accurately in records.
- Assisted with mobility and transportation for clients to appointments.
Education
Associate of Science - Nursing Education
GNM Nursing
Kartar Singh Saraba01-2019
Associate of Science - Nursing Education
Hope Training College
Melbourne 03-2026
Skills
- Patient scheduling
- Caregiver training
- Patient safety
- Team leadership
- Care coordination
- Problem solving
- Time management
- Effective communication
- Patient care
- Electronic health records
- Medication reminders
- Dementia care
- Physical therapy assistance
- Behavioral management
- Medical terminology
- Cultural sensitivity
- Daily living assistance
- Patient documentation
- Nutrition monitoring
- Personal hygiene assistance
Languages
- English
- Punjabi
- Hindi
Timeline
PCA
Bolton Clarke
02.2026 - 04.2026
Team Leader
Pacific Fuel station
01.2023 - 01.2026
Team Member
Night Owl
04.2021 - 01.2023
AIN
Proserpine nursing Home
01.2020 - 02.2021
Associate of Science - Nursing Education
GNM Nursing
Associate of Science - Nursing Education
Hope Training College