Summary
Overview
Work History
Education
Skills
Affiliations
Websites
References
Languages
Timeline
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Prabhjot Kaur Gill

Narangba,Australia

Summary

Dynamic and results-driven Accounts/Finance Officer with a proven track record at UnitingCare Queensland, excelling in timely supplier management and dispute resolution. Adept in MYOB and Excel, I leverage strong communication and problem-solving skills to enhance team collaboration and drive operational efficiency. Passionate about delivering exceptional service and fostering positive relationships.

Overview

5
5
years of professional experience

Work History

Customer Banking Specialist

Commonwealth Bank
Brisbane, Australia
06.2023 - Current
  • Assist customers with general banking transactions, answering questions and queries to support their financial wellbeing
  • Proactively taking actions to address gaps in customer’s experience to prevent complaints
  • Having great conversations and asking challenging questions with confidence to resolve queries
  • Working collaboratively as a team to deliver a seamless customer experience

Accounts Payable Officer

UnitingCare Queensland
Brisbane City, Australia
11.2021 - 05.2023
  • Actively managing work queue ensuring all supplier records processed in timely manner.
  • Address issues proactively and escalate to Leader where required
  • Supplier statements reconciled including follow up of any outstanding invoices and dispute resolution in D365, AX09 and SAP
  • Actively participate in ways to improve engagement and enablement
  • Analysing datasets for the project work for Coupa and Kofax

Accounts Payable Analyst

CBRE
Brisbane City, Australia
07.2021 - 10.2021
  • Making cheque and EFT payment
  • Approving bank details for the refunds
  • Downloading and reconciling bank statements on daily basis
  • Reviewing the receipting submitted by team
  • Querying any unallocated funds and initiating receipting when possible

Accounts Payable Officer

White Retail Group
Hamilton, Australia
01.2020 - 01.2021
  • Daily, weekly, fortnightly and monthly payments to all vendors and sending remittances
  • Entering and importing invoices sent in by pharmacies and medical centres
  • Answering all vendor and store queries via email and phone with professionalism
  • Monthly reconciliations of vendor statements
  • Creating and updating vendor records on daily basis

Education

Certificate IV - Business

Navitas Professionals
Brisbane CBD, Queensland, Australia
02.2018

Bachelor of Accounting -

Central Queensland University
Brisbane CBD, Queensland, Australia
12.2017

University Diploma - Business

Queensland University of Technology
Kelvin Grove, Queensland, Australia
03.2016

Skills

  • MYOB and Xero
  • Microsoft Office and Excel
  • Dynamics AX and Navision
  • Communication and interpersonal skills
  • Team collaboration
  • Leadership and personal development
  • Time management
  • Problem-solving and negotiation
  • Organizational skills
  • Adaptability and resilience
  • Emotional intelligence

Affiliations

  • CPA and CA Australia (Currently pursuing CPA)
  • UQ and QUT Alumnus

References

References will be provided upon request

Languages

  • Proficient English speaker as scored higher in PTE.
  • Native Punjabi speaker, completed NAATI interpreting course.

Timeline

Customer Banking Specialist

Commonwealth Bank
06.2023 - Current

Accounts Payable Officer

UnitingCare Queensland
11.2021 - 05.2023

Accounts Payable Analyst

CBRE
07.2021 - 10.2021

Accounts Payable Officer

White Retail Group
01.2020 - 01.2021

Certificate IV - Business

Navitas Professionals

Bachelor of Accounting -

Central Queensland University

University Diploma - Business

Queensland University of Technology

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Prabhjot Kaur Gill